- Citigroup (Irving, TX)
- …application in own job and the business. This role will be operating within the Contact Center Operations team within our Operations Technology group ... **Other Relevant Skills** Applications Support, Artificial Intelligence (AI), Automation, Chatbots, Contact Center Operations , Generative AI, Interactive… more
- Citigroup (Irving, TX)
- …The Application Support Analyst is a seasoned professional role operating within the Contact Center Operations team within our Operations Technology ... every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission...TPM role. + Provide primary operational support for critical contact center applications, including live chat, chatbot… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. +… more
- Mass Markets (Killeen, TX)
- …a brief pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and ... are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations ...considered for this role, you must complete a full application on our company careers page, including all screening… more
- Kyndryl (Austin, TX)
- …individual to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly ... + Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
- Mass Markets (Killeen, TX)
- …a trusted partner in the industry. We are looking for a skilled and enthusiastic Contact Center Trainer to join our team. You will be responsible for delivering ... considered for this role, you must complete a full application on our company careers page, including all screening...experience as a trainer in a BPO or high-volume contact center . + Strong facilitation, communication, and… more
- Mass Markets (Killeen, TX)
- …for sourcing, screening, and hiring top talent to meet the staffing needs of our growing contact center operations . To be considered for this role, you must ... the industry. We are hiring a proactive and people-oriented Contact Center Recruiter to support our talent...complete a full application on our company careers page, including all screening… more
- Mass Markets (Killeen, TX)
- …on-site position and requires employees to report to work at one of our physical contact center locations. To be considered for this role, you must complete a ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We're seeking skilled and dependable Contact Center Representative (Level II) to support a variety of inbound and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
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