- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client SLAs. + Monitor… more
- Mass Markets (Killeen, TX)
- …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
- TruGreen (Lewisville, TX)
- …place to work!" **Position Overview** Supervises the day-to-day activities of Call Center Representatives to achieve sales budgets, ensure quality sales and drive ... performance metrics to achieve company goals. Motivate, coach, and develop call center associates. Handle calls due to customer escalations and/or calls requiring… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
- Ryder System (Austin, TX)
- …Develop and implement operational support policy, procedures, and technology programs to support contact center management + Ensure service is delivered in line ... reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). Ensure contact center staff have the training and tools to meet and exceed… more
- Sunnova Energy International Inc. (Houston, TX)
- …Technology Support Specialist position is an individual production position and reports directly to a Contact Center Supervisor . The workday as a TSS may be ... Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. + Salesforce.com… more
- Kilgore College (Kilgore, TX)
- …business oversight for all non-instructional activities and programs at KC Excel Fitness Center . The Shift Supervisor is also responsible for managing membership ... and sales at the fitness center . Responsibilities: + Oversee morning operations, ensuring facility readiness....operational supplies. + Serve as the primary point of contact for morning customer service issues and escalations. +… more
- SCI Shared Resources, LLC (Dallas, TX)
- …the possibilities of joining a Great Place to Work! As a working supervisor , manages the day-to-day Personal Care Center operations ensuring compliance with ... orders supplies to ensure an adequate supply. Requests Care Center and Crematory equipment maintenance and repair; escalates equipment...required to wear protective gear and if not in contact with families, embalmers must be dressed in a… more
- Mass Markets (Killeen, TX)
- …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact… more
- ASM Global (San Antonio, TX)
- …public assembly facilities, has an excellent and immediate opening for a Food & Beverage Supervisor position with ASM Global/TechPort Center and Arena. The F & B ... FOOD & BEVERAGE SUPERVISOR POSITION: Food & Beverage SupervisorDEPARTMENT: Food &...supplies and equipment + Monitors in-house events, maintaining close contact with clients and facility staff to ensure successful… more
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