• Experienced Contact Center…

    Mass Markets (Killeen, TX)
    …+ Responsible for hiring, coaching and terminating call center employees + Be a subject matter expert on your client's business + Manage remote employees ... Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and… more
    Mass Markets (07/11/25)
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  • Contact Center Supervisor…

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in case management ... system (CMS) + Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations + Demonstrates understanding of military culture and addresses Service members by their rank, thanks… more
    ASM Research, An Accenture Federal Services Company (09/10/25)
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  • Customer Service Supervisor I

    Mass Markets (Killeen, TX)
    …+ Support hiring, onboarding, and disciplinary actions as needed. + Serve as a subject matter expert on client-specific processes and expectations. CANDIDATE ... and able to report to one of our physical contact center locations. To be considered for...and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I… more
    Mass Markets (07/11/25)
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  • Workforce Management (WFM) Forecast and Scheduling…

    Public Storage (Plano, TX)
    …software to automate and streamline forecasting and scheduling processes. + Serve as subject matter expert and lead process improvements related to ... are seeking a highly skilled and experienced Workforce Management Supervisor to join our dynamic call center ...analysis, and schedule generation to support internal and outsourced contact center operations. + Supervise and coach… more
    Public Storage (08/28/25)
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  • Call Center Customer Service Manager

    Mass Markets (Killeen, TX)
    …coaching, and termination processes for call center staff + Serve as a subject matter expert on client-specific operations + Manage remote employees as ... This is a full-time, on-site position at one of our physical contact center locations. We offer competitive compensation, performance-based bonuses,… more
    Mass Markets (07/10/25)
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  • Instrumentation Technician - HVAC / BAS

    MD Anderson Cancer Center (Houston, TX)
    …building and utility equipment, respond to customer calls, provide support to emergencies, subject matter expert , provide leadership and critical thinking. ... JOB SPECIFIC COMPETENCIES Maintain, Repair, Troubleshoot - Subject Matter Expert Lead or...and installations are compliant. Functions as a point of contact for vendors. Prepares and submits reports. Participates in… more
    MD Anderson Cancer Center (07/23/25)
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  • Consolidated Security Operations Center…

    Entergy (The Woodlands, TX)
    …incident response, and process improvement capabilities. This role will serve as a subject matter expert , guiding and mentoring junior analysts, and ... The Consolidated Security Operations Center (CSOC) Senior Analyst will report to the Supervisor of CSOC responsible for providing advanced security analysis,… more
    Entergy (09/03/25)
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  • Supervisor , Critical Operations

    Quality Technology Services, LLC (Fort Worth, TX)
    …in the preparation of and implementation of an effective operating budget. Confer with subject matter experts ( SME 'S) to find resolution to operational ... The Supervisor , Critical Operations is responsible for the supervision,...addition, this person must assist customers on the Data Center floor with their requests, assist with customer installs,… more
    Quality Technology Services, LLC (09/09/25)
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  • Senior Datacenter Inventory & Asset Technician

    Microsoft Corporation (Dallas, TX)
    …delivery of Inventory and Asset Management (IAM) activities. **Operational Excellence** Serves as subject matter expert and models compliance to less ... As a Microsoft Senior Data Center Inventory & Asset Technician (DIAT), you will...or escalation-based situations. **Warranty Process Management** Acts as the Subject Matter Expert about Return… more
    Microsoft Corporation (09/09/25)
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  • Senior or Principal Engineer - Electric System…

    Xcel Energy (Amarillo, TX)
    …- Principal Engineer - Electric System Performance** Viewed as the technical engineer or subject matter expert for the organization in the application of ... scientific methods. Represents the organization as the prime technical contact on contracts and projects and interacts with senior...and processes for an assigned area of responsibility (ie subject matter , function, type of facility, equipment… more
    Xcel Energy (09/05/25)
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