• Contact Center Operations Supervisor

    Mass Markets (Killeen, TX)
    …We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in a dynamic BPO environment. You will be responsible ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets and client… more
    Mass Markets (06/04/25)
    - Related Jobs
  • Call Center Team Lead

    Mass Markets (Killeen, TX)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... adherence to corporate policies and procedures Key Responsibilities: + Lead and manage a team of 15-25...and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact more
    Mass Markets (07/11/25)
    - Related Jobs
  • Director, Consult Partner - Contact

    Kyndryl (Austin, TX)
    …to lead strategic sales and consulting engagements focused on transforming Contact Center operations for enterprise organizations, particularly those in the ... Lead C-level client engagements and consultative sales for large enterprise contact center transformations. + Guide cross-functional consultants to design and… more
    Kyndryl (07/29/25)
    - Related Jobs
  • Contact Center Manager

    Mass Markets (Killeen, TX)
    …as a trusted partner in the industry. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO ... contact center . This leadership role is responsible... operations, including staffing, performance, and service delivery. + Lead and mentor team leaders, supervisors, and… more
    Mass Markets (06/04/25)
    - Related Jobs
  • Experienced Contact Center

    Mass Markets (Killeen, TX)
    …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
    Mass Markets (07/11/25)
    - Related Jobs
  • Entry-Level Contact Center Job…

    Mass Markets (Dallas, TX)
    POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced...you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic… more
    Mass Markets (07/16/25)
    - Related Jobs
  • Monitoring Center Shift Lead

    Allied Universal (Richardson, TX)
    …or troubleshooting CCTV security systems + **Previous experience in a supervisory or team lead role** **BENEFITS:** + Medical, dental, vision, basic life, AD&D, ... to grow your career as part of a valued team . Apply today and be phenomenal-build a meaningful career...Technology Services is hiring for a Security Intervention Specialist Lead at our Monitoring and Response Center more
    Allied Universal (07/27/25)
    - Related Jobs
  • Senior Application Architect Contact

    Humana (Austin, TX)
    …**Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal and… more
    Humana (08/08/25)
    - Related Jobs
  • Call Center Shift Lead - Evening

    Allied Universal (Richardson, TX)
    …and more for most full-time positions! Allied Universal(R) is hiring a Service Assurance Center Shift Lead . The Service Assurance Center (SAC) is located ... and inclusive workplace, you will be part of a team that fuels a culture that will reflect in...accurate pay for officers. An integral part of our Center is Post Watch (TM) , a real-time schedule… more
    Allied Universal (07/23/25)
    - Related Jobs
  • Services Business Command Center Major…

    Citigroup (Irving, TX)
    As the Business Command Center (BCC) Major Incident/Cyber Lead , you will play a critical role in ensuring the stability and resilience of Citi's Services ... business organization globally. Leading within the Services Business Command Center (BCC) / Cyber BCC, you will be responsible for providing a business-centric… more
    Citigroup (08/08/25)
    - Related Jobs