• Contact Center Training…

    Regions Bank (Kingwood, TX)
    …onsite position located in Kingwood, TX** Strongly preferred: Two (2) years of Contact Center experience **Position Type** Full time **Compensation Details** Pay ... programs, assesses results and statistical data, reports any enhancements to Training and Development Manager + Responsible for transitioning associates from… more
    Regions Bank (10/17/25)
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  • Contact Center Operations Supervisor

    Mass Markets (Killeen, TX)
    …of a globally expanding, industry-leading organization. We are looking for a results-driven Contact Center Operations Supervisor to lead a team of agents in ... Key Responsibilities: + Supervise and support a team of contact center agents to meet performance targets...issues and ensure timely resolution. + Collaborate with QA, Training , and Workforce teams to align on goals and… more
    Mass Markets (09/03/25)
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  • Contact Center Manager

    Mass Markets (Killeen, TX)
    …globally expanding, industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our ... professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a...BPO contact center . This leadership role is responsible… more
    Mass Markets (09/03/25)
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  • Blended Contact Center Agent…

    Mass Markets (Killeen, TX)
    …vary by site and project. This is a full-time, on-site position. Prior contact center experience isn't required; candidates experienced in customer service ... providing solutions, or upselling when opportunities arise. You'll use the latest contact center technology and customer experience strategy. As a highly… more
    Mass Markets (09/17/25)
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  • Contact Center Trainer

    Mass Markets (Killeen, TX)
    …Systems (LMS) and virtual training tools. + Proficiency in Microsoft Office and contact center platforms (eg, CRM, dialers). + Ability to manage multiple ... industry. We are looking for a skilled and enthusiastic Contact Center Trainer to join our team....our team. You will be responsible for delivering high-impact training programs that prepare our agents to exceed client… more
    Mass Markets (09/03/25)
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  • Experienced Contact Center…

    Mass Markets (Killeen, TX)
    …Ability to work in a professional, fast-paced environment + Strong understanding of the contact center environment and the key levers to enhance performance and ... optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by… more
    Mass Markets (10/10/25)
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  • Contact Center Site Manager

    EverBank (Lewisville, TX)
    …as the formal performance review process to ensure delivery of contact center objectives and engagement, motivation and development of the team. **Minimum ... ** Contact Center Site Manager** The ...** Contact Center Site Manager** The Contact ...solutions regarding service complaints or customer concerns. + Organizes training programs for team members to improve their client… more
    EverBank (10/16/25)
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  • Entry-Level Contact Center Job…

    Mass Markets (Dallas, TX)
    POSITION OVERVIEW ENTRY-LEVEL CONTACT CENTER REPRESENTATIVE (FULL-TIME & PART-TIME) We are looking for entry-level call center representatives to support ... that works for everyone. This is an on-site, entry-level position. Prior contact center experience isn't required; candidates experienced in customer service… more
    Mass Markets (10/14/25)
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  • Patient Call Center Representative

    Texas Tech University Health Sciences Center - El Paso (El Paso, TX)
    …gathering of information, updating and maintaining the departments' database for the Contact Center . + Ensure the confidentiality of all patients, applications, ... **42323BR** **Extended Job Title:** Patient Call Center Representative **Org Level 1:** Texas Tech Unv...a positive and seamless patient experience. + Participate in training and professional development activities to stay… more
    Texas Tech University Health Sciences Center - El Paso (10/06/25)
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  • Contact Center Representative II…

    Mass Markets (Killeen, TX)
    …optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by ... have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT… more
    Mass Markets (09/25/25)
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