- TEKsystems (Houston, TX)
- …care at a lower cost-delivering the highest value to those who need it most. As a Customer Experience Agent , you are the first point of contact and the voice ... a full-time onsite position based in Northwest Houston, TX 77379. As a Customer Experience Agent , you will: -Respond to inbound inquiries from our Medicare… more
- TEKsystems (Houston, TX)
- Customer Experience Agent - Medicare Advantage Support Location: Northwest Houston, TX 77379 Full-Time | Onsite Join a mission-driven organization committed ... view of each member's health history-ensuring better care at lower cost. As a Customer Experience Agent , you'll be the first point of contact and the voice… more
- TEKsystems (Houston, TX)
- Customer Experience Agent - Healthcare Location: Houston, TX 77070 Workplace Type: 100% On-site Contract Type: 6-month contract-to-hire Pay Range: ... with a passion for helping others? Join TEKsystems in Houston as a Customer Experience Agent , where empathy meets efficiency in a fast-paced, high-impact… more
- Humana (Austin, TX)
- …user stories and lead backlog grooming sessions to capture requirements for both customer and agent experience enhancements. + Monitor, evaluate, and ... data and key performance indicators to inform continuous improvement for both customer experience and agent effectiveness. + Liaise with product, operations,… more
- Cognizant (Plano, TX)
- …+ Drive AI/ML-based personalization, automation, and analytics use cases to elevate customer experience , optimize agent performance, and enable intelligent ... platforms. + Deep technical expertise in the Google Cloud Customer Experience stack, including Dialogflow CX, Agent Assist, Contact Center AI Insights,… more
- Coinbase (Austin, TX)
- …ownership environment. *What you'll be doing (ie. job duties):* * Wear multiple hats of Customer Experience , CX Agent Experience and Technology leader to ... expected and fully supported. * *Team* - EAA CX Agent Experience organization is a vital part...EAA CX AE organization is responsible for building the customer experience platforms that streamlines the … more
- NRG Energy, Inc. (Houston, TX)
- …and operational efficiency. This role will be instrumental in enhancing both the customer and agent experience , while driving measurable improvements in ... strategic deployment of AI technologies across call center operations to enhance both customer and agent experiences. This role is responsible for identifying,… more
- TEKsystems (Houston, TX)
- …committed to improving the lives of America's seniors through high-quality, affordable care. As a Customer Experience Agent , you will be the first point of ... in Spanish and English + 2+ years in a customer -facing role (call center, healthcare, hospitality, etc.) + Strong...performance-driven Nice-to-Have Skills + Help desk or technical support experience + Exposure to memory care, hospice, or oncology… more
- City of College Station (College Station, TX)
- …real estate, business administration, or a related field and eight (8) years of progressive and active experience as a Land Agent or Right of Way Agent for a ... three months) Strong oral and written communication skills Strong customer service focus Ability to constructively review and correct...Preferred : Ten (10) or more years of progressive experience as a Land Agent or Right… more
- Entergy (Beaumont, TX)
- …. + **Preferred:** Bachelor's degree in real estate, Land Management, or Business. **Minimum Experience :** + **ROW Agent I:** 0+ years of ROW experience ... + **ROW Agent II:** 3+ years of ROW experience + **ROW Agent III:** 5+ years of ROW experience + **Senior ROW Agent :** 7+ years of ROW experience … more