- Liberty Utilities (Hawkins, TX)
- Manager, Voice of the Customer Insights LU Service Corp. Joplin, MO, US, 64801Rawdon, Quebec, CA, J0K 1S0Columbus, GA, US, 31901Fall River, MA, US, ... Business leaders across Liberty will be working with the VOC team to turn insights into tangible...related field (or equivalent experience ). + Prior experience associated with market research and customer … more
- Datavant (Austin, TX)
- …able to simplify complex information and ensure teams stay on the same page. + Experience gathering and synthesizing customer insights and using them to ... VOC program, including tools, processes, and feedback loops that capture customer insights to inform product roadmaps and priorities. + **Develop Voice… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience -where ... is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex...rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive… more
- S&P Global (Dallas, TX)
- …ad-hoc investigations for specific client objectives as well as proactive analysis and insights . + Understand customer questions and needs to offer data driven ... data analysis are essential for this role. Automotive OEM experience is preferred. + Position as a Client Advisor,...of our data and tools. + Conveys Voice of Customer ( VOC ) feedback to S&P Global account… more
- Wolters Kluwer (Coppell, TX)
- …initiatives and manage complex projects. + Strong experience in customer engagement and translating insights into product strategy. + Demonstrated ... Thinking- Ability to align product initiatives with business goals. + Customer -Centric Mindset - Experience in VOC activities and customer engagement.… more
- Microsoft Corporation (Irving, TX)
- …**Responsibilities** **Build Strategy** + Acts as the voice of the customer ( VOC ) by driving new feedback, blockers, insights , and resources (eg, unified ... & Supply Chain or Power Platform depending on your experience . You will play a pivotal role in helping...(eg, Engineering) to shape products and services by providing insights across the territory + Captures core customer… more
- Coinbase (Austin, TX)
- …connection, and alignment. Attendance is expected and fully supported. The Coinbase Customer Experience (CX) organization is on a mission to provide ... the intersection of product and support to transform the customer experience . We're hiring a Senior Program...and operationalize a long-term strategy for risk based on customer feedback and VOC , including engagement models,… more
- Wolters Kluwer (Coppell, TX)
- …-focused Senior Product Manager to drive the product strategy, roadmap, delivery, customer experience and market success of our Tax Solutions portfolio. ... ideal for a savvy product leader with strong SaaS experience , AI-curiosity, and Go-to-Market, who understands how to drive... Customer , Usage & Data Insight + Lead customer discovery, user research, and VOC (Voice… more
- CenterWell (Austin, TX)
- …partners to prioritize features that drive value. + Value Creation: Translate customer insights and business needs into requirements, ensuring measurable ... with vendors to ensure interoperability and a seamless end-user experience . + Customer & Clinical Voice: Lead...Customer & Clinical Voice: Lead structured Voice of Customer ( VoC ) activities, synthesizing input from patients,… more
- Sysco (Houston, TX)
- …) and develop insights . Develop and enhance the digital customer experience through conceptual designs, proof-of-concepts (POC), experiments, and development ... and vision with an eye towards balancing productivity and customer experience . + Lead the product team...overall trends in the food distribution industry, using these insights to shape our digital product strategy. + Work… more