- Brink's (Coppell, TX)
- …valued, and we provide equal opportunity to participate and grow. Job Description The Customer Experience Project Manager is a strategic facilitator and ... coordinator of multiple IT and customer experience initiatives, including the development of...Excel skills to create compelling, data-driven presentations. The Project Manager will own and evolve process journeys, serve as… more
- The Hertz Corporation (Austin, TX)
- We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience ... success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate… more
- Nelnet (Burleson, TX)
- …where they live, learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary ... ** ** EXPERIENCE :** **Minimum 5+ years of proven experience in technical support, customer success, or client-facing technical roles** **3+ years of hands-on… more
- Michaels (Dfw, TX)
- …with the onboarding of new Team Members + Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in ... Store - DFW-MURPHY, TX Deliver a customer centric shopping experience by managing...recovery standards to deliver our Brand Promises. Deliver friendly customer service. + Assist Store Manager in… more
- NRG Energy, Inc. (TX)
- …Connect with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for ... & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross section of the...Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play… more
- Teleperformance USA (El Paso, TX)
- …limit!** **Your Responsibilities** **As the** **Verizon OB Sales Assistant Call Center Manager ** **, you will be responsible for developing and implementing a robust ... Thinking** **Solution Orientation** **Entrepreneurship** **AI Proficiency** **Data Literacy** **REQUIRED EXPERIENCE ** + **Minimum of 6 months of call center sales… more
- Acxiom (Austin, TX)
- The Manager , Customer Experience & Experimentation plays a critical role in driving continuous improvement across the customer lifecycle by analyzing, ... customer behaviors, pain points, and motivations through comprehensive customer experience analysis. By translating these insights into data-driven… more
- American Airlines (Houston, TX)
- …job is a member of the Hubs & Gateways or Stations Team within the Customer Experience Division. + Responsible for ensuring a high performing operation by ... efforts in creating a safe, reliable operation while delivering an elevated customer experience . **What you'll do** + Drives operational excellence + Creates an… more
- JB Hunt Transport (Farmers Branch, TX)
- … Customer Service/Account Manager , Sales **Job Opening ID:** 00600100 Customer Experience Representative II- ICS (Open) **_"This job description has been ... **Job Title:** Customer Experience Representative II- ICS **Department:** Customer Service & Contact Center Operations **Country:** United States of America… more
- SHI (Austin, TX)
- …and ensuring a positive customer experience with SHI. The Customer Success Manager is responsible for onboarding customers, guiding them through their ... in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention...with customers and internal teams to ensure a positive customer experience and foster trust. This position… more
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