- CVS Health (TX)
- …and every day. **Position Summary** We are seeking a strategic and highly experienced Customer Relations Operations Manager to lead a large, complex, virtual ... call center organization. In this role, you...role, you will oversee 10+ frontline supervisors and 200+ customer -facing and offline specialist colleagues supporting multi‑skill inbound operations… more
- Prime Therapeutics (Austin, TX)
- …+ Previous project management skills + Previous experience with RxClaim + Previous call center experience + Certified Pharmacy Technician (CPhT) + Previous work ... concerns and disputes, and strengthening the interface between contact center operations and provider relations through effective...Industry + Previous experience leading a team in a call center environment Every employee must understand,… more
- Ally (Austin, TX)
- …responsible for resolving straightforward customer issues that are escalated from the call center , the regulators, or any other outside corporate source. At ... **The Work Itself** * Support would include daily problem resolution for customer issues, generation of reports; letter generation, direct customer contact… more
- UTMB Health (Galveston, TX)
- …monthly staffing and on- call schedules. + Practices and promotes positive peer and customer relations . + Assists the PPC Leadership Team in the evaluation of ... Patient Placement Coord Team L- Patient Placement Center (7a -3p shift rotating weekends) **Galveston, Texas, United States** Healthcare Support Services UTMB Health… more
- Houston Methodist (Bellaire, TX)
- At Houston Methodist, the Director Clinical Ambulatory Surgical Center (ASC) position is responsible for overseeing and optimizing the clinical operations of the ... ASC will also represent the ASC's management team in relations to the functions and operations of the ASC's...ensure the best possible delivery of service and high customer /patient satisfaction. + Drives department service standards and activities… more
- Houston Methodist (Houston, TX)
- …physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Competent knowledge ... the Residency training program, which may include some public relations and/or efforts to improve the facilities or services...+ Business professional: Yes + Other (department approved): No **ON- CALL _*Note that employees may be required to be… more
- Mass Markets (Killeen, TX)
- … interaction and code the appropriate call type in the client Customer Relations Management System (Remedy) + Utilize knowledge base and training to ... business services companies in the USA, with a strong call center footprint and operations that extend...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Allied Universal (Richardson, TX)
- …to work in a fast-paced environment and multi-task with accuracy + Excellent customer relations and phone etiquette skills; proficient oral and written ... Center Specialist experience + Knowledge of AUS field operations + Prior call center experience + Scheduling experience **BENEFITS:** + Medical, dental,… more
- Vistra (Irving, TX)
- …**Education, Experience, and Skill Requirements** *2 + years call center experience *Good problem-solving skills *Excellent customer service skills ... corrections, adjustments, resubmission / cancellation of transactions, etc. *Handles incoming customer service calls *Partners with Market Relations in… more
- Percepta (Houston, TX)
- …Associate or bachelor's degree preferred + Two (2) years of experience in a Customer Relations Contact Center or hospitality industry + Experience in ... is responsible for meeting expected customer service levels and achieving Customer Experience objectives relative to their after- call and after-case … more
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