- Centene Corporation (Austin, TX)
- …Purpose:** Delivers education and information to members and/or providers on behalf of the customer service team to help inform them of the latest updates or ... be the one who changes everything for our 28 million members as a Customer Care professional at Centene. As a diversified, national organization, you'll have access… more
- Lumen (Austin, TX)
- …Join us as we digitally connect the world and shape the future. **The Role** The Customer Success Advocate II is a customer -facing role that ensures ... handle urgent customer concerns and escalate internally when necessary (ie, Service Improvement Plans) * Partner with sales, delivery & support to ensure… more
- NASCO (Austin, TX)
- …Experience with PCs; including Microsoft Office applications + Experience working in a customer service environment + Working experience using Help Desk ticket ... **Overview** Under general supervision, the Plan Advocate Support (PAS) role provides Level II...service offerings such as the Business Effectiveness Unit, Customer Account Services and Account implementations + Working knowledge… more
- Elevance Health (Houston, TX)
- …regarding insurance benefits, provider contracts, eligibility and claims. Proficient in all basic customer service areas performs some but not all types of ... Researches and analyzes data to address operational challenges and customer service issues. + Provides external and...at the first point of contact preferred. + A customer advocate willing to listen and find… more
- Houston Methodist (Houston, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong ... At Houston Methodist, the Registered Nurse (RN) II Float position is a licensed staff nurse,...and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights.… more
- Houston Methodist (Nassau Bay, TX)
- …patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles + Strong ... ER nurse.** At Houston Methodist, the Registered Nurse (RN) II position is a licensed staff nurse, an experienced...and managing emergencies, acting as a patient and family advocate in order to monitor and maintain patient rights.… more
- UTMB Health (Webster, TX)
- …maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care. **Preferred Qualifications:** GYN ... Medical Assistant II - Women's Comprehensive Care **Webster, Texas, United...supports patient rights. + Serves as patient / family advocate . + Practices principles of patient and employee confidentiality.… more
- PNC (Farmers Branch, TX)
- …to contribute to the company's success. As a Line of Business Risk Manager II within PNC's Technology organization, you will be based in Pittsburgh, PA, Cleveland, ... for this position. The Line of Business Risk Manager II is responsible for leading a team of 1LOD...May manage manager(s) and serves as a senior risk advocate for the risk management program. + Establishes the… more
- Quality Technology Services, LLC (Wilmer, TX)
- …clients, and employees have a safe and pleasant experience while providing excellent customer service to all individuals that enter the facility and further ... and leading security briefing for contractor and sub-contractor personnel to ensure great customer service in all Security interactions. + Ensure the Security… more
- Amazon (Austin, TX)
- …operations. Complete analysis and present periodic reviews of operational performance to customer . Provide detailed reviews of service disruptions, metrics, and ... advice through all phases of the implementation life cycle. Advocate for customer requirements. Participate in ...in customer requested meetings. Utilize all key customer resolution tools across all service groups… more