- WTW (Richardson, TX)
- …happen and know that our people are always the source of our success. The ** Performance Manager ** plays a vital role in driving excellence within the Member Care ... goals. + Proven experience managing and coaching teams in a member care, customer service , sales leadership, or comparable setting (eg, retail assistant… more
- Mass Markets (Killeen, TX)
- …trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... performance across our customer service ...supervisors within a complex call center environment. The Operations Manager position is responsible for ensuring call quality from… more
- Textron (Houston, TX)
- ** Customer Service Manager \- Houston,...parts, and warranty options to enhance the value and performance of the customer 's aircraft Service ... current and future customers\. Your primary goal as a Customer Service Manager will be...outstanding issues involving parts, return maintenance, or billing, address performance evaluations, and provide guidance and mentorship to peers… more
- LGG Industrial (Houston, TX)
- …culture. For more information, please visit www.lggindustrial.com **ROLE PROFILE** **Position:** Customer Service Manager **Job Location:** La Porte ... Exempt **SUMMARY OF ROLE** Provide leadership and direction to the National Customer Service Teams achievement of performance objectives and achievement of … more
- Ford Motor Company (Austin, TX)
- …with internal regional teams (like Network Development, Customer Experience, Service Performance , Regional Manager , Business Development, Analysts, ... and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of… more
- WestRock Company (Forney, TX)
- …by the supervisors \u2022 Review, on a regular basis, the processes in the Customer Service function with other members of the Management Team to ensure ... talks face to face with their staff about safety performance and concerns. Provides prompt, honest feedback on safety...trialed & tested \u2022 Strive for best in class Customer Service function within the Industry /… more
- Keurig Dr Pepper (Frisco, TX)
- …promotes professional development and service excellence. + Provide leadership in customer service best practices and escalation handling for both direct and ... **Job Overview:** Seeking a skilled and experienced Escalation Manager to oversee customer complaint handling...and eligibility **Requirements:** + 5+ years of experience in customer service or contact center environments, with… more
- Robert Half Finance & Accounting (Fort Worth, TX)
- Description We are looking for a dedicated Customer Service Manager to oversee and enhance our customer service operations in Fort Worth, Texas. This ... Recruit, interview, and onboard new team members for the Customer Service Department. * Oversee the daily...performance indicators (KPIs) to assess and report on customer service effectiveness. * Prepare and manage… more
- Chewy (Richardson, TX)
- …aligning decisions with leaders, ensuring policy adherence with HRBPs, executing service pivots with WFM, and surfacing customer -impacting trends with ... **Our Opportunity:** Chewy is seeking a **Senior Operations Manager for Core Operations** to lead through complexity...and each other. This leader is ultimately responsible for performance - designing how work gets done, shaping the… more
- UTMB Health (Angleton, TX)
- Maintenance Customer Service Manager - Angleton Danbury Campus **Angleton, Texas, United States** **Hot** Engineering, Crafts, Trades & Labor UTMB Health ... off andmaintaining an acceptable/ availableworkforce. + Collaborate with other Maintenance Customer Service Managers to optimize project scheduling and… more
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