• Customer Service Quality

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …+ Experience with project administration and meeting multiple deadlines + Experience in customer service quality and/or help desk + Strong organization ... administration of the quality monitoring program and quality assurance escalations for Service Delivery/Contact Centers.... management program or training team + Experience with customer service applications + Experience with metrics… more
    ASM Research, An Accenture Federal Services Company (10/10/25)
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  • Call Center Customer Service Manager

    Mass Markets (Killeen, TX)
    …partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive performance ... across our customer service and sales operations. This role...+ Monitor and improve call center metrics, productivity, and service quality + Foster a culture of… more
    Mass Markets (10/09/25)
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  • Customer Service Supervisor I

    Mass Markets (Killeen, TX)
    …and coaching to ensure maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the Operations Manager, ... the industry. Our Employee Development team is hiring experienced Customer Service Supervisors to support a variety...and performance improvement. + Monitor KPIs and drive productivity, quality , and customer satisfaction. + Conduct regular… more
    Mass Markets (10/10/25)
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  • Call Center Customer Service

    Mass Markets (Killeen, TX)
    …and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone for a variety ... team. This is a management-level position. Prior experience in management, supervisor, or customer service leadership is highly preferred. To be considered for… more
    Mass Markets (10/09/25)
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  • Customer Service Manager, Airport…

    American Airlines (Dallas, TX)
    …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... operational excellence while keeping a safety-conscious environment that promotes end-to-end exceptional customer service , resulting in employee and customer more
    American Airlines (10/07/25)
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  • Contact Center Customer Service

    Mass Markets (Killeen, TX)
    customer -focused individual looking to make a difference? Join our team as a Customer Service Representative, where you'll play a key role in delivering ... and compliance guidelines. + Meet performance goals related to quality , efficiency, and customer satisfaction. + Participate...High school diploma or equivalent + 1+ years of customer service experience, preferably in a contact… more
    Mass Markets (09/03/25)
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  • VP, Customer Service & Aftermarket…

    WATTS (Fort Worth, TX)
    …and Aftermarket Operations will be responsible for developing, leading, and managing the customer service and after-market service offerings and goals of ... the future. Watts is a leading brand with a quality reputation - and we have a dynamic future...execute the vision, strategy, and tactical focus for our customer service and after-market business. + Develop… more
    WATTS (07/24/25)
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  • Customer Service Specialist II…

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …code rejects, issue follow up and resolution as requested. + Researches and analyzes customer service issues to provide information and solutions in a timely ... or GED. + 2-5 years or related experience in Customer Service or public relations. **Other Job...courteously with the public. + Strong commitment to providing quality service . + Strong attention to detail… more
    ASM Research, An Accenture Federal Services Company (09/30/25)
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  • Licensed Insurance Customer Service

    PulteGroup (Coppell, TX)
    …requiring 2-3 days per week in office in Coppell, TX. Job Profile Summary The Customer Service Representative plays a pivotal role in servicing our established ... create a positive experience. + Open, cancel and update customer policy information based on requests received....achievement of new business. + Personally, provides prompt, efficient, high- quality service to all customers. + Resolve… more
    PulteGroup (09/09/25)
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  • Tax Customer Service Representative…

    Mass Markets (Killeen, TX)
    …trends. + Collaborate with team members and share knowledge to continuously improve service quality . + Identify opportunities to educate clients on tax-saving ... + Excellent verbal and written communication skills. + Strong customer service orientation with a professional, friendly,...the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable… more
    Mass Markets (10/01/25)
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