- Otsuka America Pharmaceutical Inc. (Austin, TX)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- ISC2 (Austin, TX)
- …of Enterprise Applications + Web Analytics & Tagging Lead + Community & Engagement Platforms Owner + Provide mentorship and technical guidance across assigned ... of our successes. Learn more. **Position Summary** The Senior Director of Digital Platforms will lead the...experimentation and implementation of AI use cases related to customer experience, reporting, and engagement + Collaborate… more
- Coinbase (Austin, TX)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Teradata (Austin, TX)
- …user experiences powered by modern web technologies and AI-driven design. As the Senior Director of User Platforms , you will: + Lead and inspire the Console ... across every major industry trust Teradata to improve business performance, enrich customer experiences, and fully integrate data across the enterprise. **What you… more
- Wolters Kluwer (Coppell, TX)
- …operational oversight of the organization's Governance, Risk, and Compliance (GRC) platforms . This role ensures that security, risk, compliance, and audit processes ... register generation and alignment with organizational units. + **Stakeholder Engagement ** : Collaborate with information security, IT, compliance, operations, and… more
- UKG (Austin, TX)
- …+ Prior involvement in launching or scaling a digital concierge or AI-assisted customer engagement program. Company Overview: UKG is the Workforce Operating ... the Role We are seeking a strategic, data-driven leader to serve as the Director of Customer Experience Intelligence (CXI). This role will be responsible for… more
- SCI Shared Resources, LLC (Houston, TX)
- …that each digital product enables the customer journey. Build KPIs for customer engagement touchpoints to measure value delivered. + **Define, Measure, and ... possibilities of joining a Great Place to Work! The Director , Customer Experience is responsible for implementing...and standardize user interfaces, experiences, and journeys across the customer engagement spectrum. Identify and develop … more
- Molina Healthcare (TX)
- …Ensure high reliability, availability, and performance across all communication and engagement platforms . + Implement observability, automation, and AIOps ... **Job Description** **Job Summary** The Director of IT (Telecom) provides strategic and operational...authentication, and data privacy controls across all communication and engagement platforms . + Partner with Security and… more
- Lumen (Austin, TX)
- …us as we digitally connect the world and shape the future. **The Role** The Director of Customer Insights is a strategic leadership role within the Growth and ... translating complex data into actionable strategies that drive growth, enhance engagement , and improve the overall customer journey. **Location** This… more
- Humana (Austin, TX)
- …, Product Management Conceives of, develops, delivers, and manages products for customer use. The Director , Product Management requires an in-depth understanding ... put health first** Humana's Product organization is seeking a Director of Product Management with deep knowledge of the...Market Insights** + Stay ahead of industry trends in customer data platforms , personalization, and marketing technology.… more