- Otsuka America Pharmaceutical Inc. (Austin, TX)
- **Job Overview:** The Director , Customer Engagement Platforms (CEP) will be responsible for overseeing the development, implementation, and optimization ... of customer engagement platforms , starting with,...of customer engagement platforms , starting with, but not limited... for Engagement and insights Excellence, the Director will manage the Customer Engagement… more
- Coinbase (Austin, TX)
- …supported. * *Team*- We're looking for a Senior Engineering Manager to lead our Customer Engagement & Experience (CEE) Platforms team, which is responsible ... customer satisfaction (CSAT). * Oversee integration and customization of SaaS platforms and in-house applications to deliver seamless customer and agent… more
- Wolters Kluwer (Austin, TX)
- As the **IT Security Director and GRC Strategy, Platforms & Architecture Lead** , you will serve as a senior leader responsible for the strategic direction, ... and operational oversight of the organization's Governance, Risk, and Compliance (GRC) platforms . This role drives the overall GRC strategy, ensuring that all… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- The Director , External Expert Strategy & Engagement is a critical role responsible for defining, standardizing, and overseeing the company's global strategy for ... stage (Early vs. In-line). This position reports directly to the Executive Director of External Engagement and Field Excellence. **Job Description** **Key… more
- SCI Shared Resources, LLC (Houston, TX)
- …that each digital product enables the customer journey. Build KPIs for customer engagement touchpoints to measure value delivered. + **Define, Measure, and ... Interfaces:** Improve and standardize user interfaces, experiences, and journeys across the customer engagement spectrum. Identify and develop customer … more
- Molina Healthcare (TX)
- …Ensure high reliability, availability, and performance across all communication and engagement platforms . + Implement observability, automation, and AIOps ... **Job Description** **Job Summary** The Director of IT (Telecom) provides strategic and operational...authentication, and data privacy controls across all communication and engagement platforms . + Partner with Security and… more
- EMS LINQ (Austin, TX)
- …for improvement and implement solutions to enhance the overall support experience. ** Customer Engagement and Escalation Management:** + Oversee the resolution of ... and educators navigate their daily challenges. **About The Role:** As the Senior Director of Customer Support, you will play a critical role leading… more
- Vistra (Irving, TX)
- …opportunities that are currently available and apply online. **Job Summary** The Sr. Director of Retail Technology - Customer Applications is a strategic and ... You'll connect marketing, operations, data, and technology to design and deliver customer -facing systems that power acquisition, engagement , and retention across… more
- Houston Methodist (Katy, TX)
- …efficiency to accomplish strategic and operational objectives. In addition, the Sr Director position is accountable for employee engagement , adequate staffing ... At Houston Methodist, the Sr Director Case Management position is responsible for providing...goal for department turnover and/or system metrics on employee engagement indicators. + Provides leadership and communication to maintain… more
- Capital One (Austin, TX)
- …roadmap that aligns with business objectives, sales goals, and the overall customer lifecycle (Acquisition, Engagement , Retention). + Evaluation & Selection: ... Director , Marketing Technology Lead - Capital One Software...a non-technical audience. + Experience with Account-Based Marketing (ABM) platforms (eg, Demandbase, Terminus). + Familiarity with Customer… more