- Prime Therapeutics (Austin, TX)
- … Director , Customer Experience & Omnichannel **Job Description** The Director Customer Experience & Omnichannel leads a team to identify ... problems and help them to achieve their goals. This position develops Customer Experience strategies for multiple customer types (member, clients, health… more
- Academy Sports + Outdoors (Katy, TX)
- …workplace environment that values hard work, commitment, and growth . The Senior Director Omnichannel Operations is responsible for shaping how the company ... align with and exceed industry best practices. The Sr Director partners closely with product teams to define and...or a related field required + Relevant certifications preferred Experience + 10+ years in eCommerce or omnichannel… more
- Resideo (Dallas, TX)
- …excellence, and customer -centric solutions. We are transforming our digital and customer experience capabilities to better serve our partners and customers ... PMO Director to lead the Program Management Office for our Digital Experience and Customer Experience (DX/CX) organization. This role will be… more
- Academy Sports + Outdoors (Katy, TX)
- …intuitive navigation and a frictionless shopping journey. Implement best-in-class customer experience practices, including mobile-first and responsive design, ... leadership role (managing designers or creative teams). + Significant experience in retail e-commerce or omnichannel consumer...immersive customer experiences. + Ensure a cohesive customer experience across all channels and devices.… more
- The ODP Corporation (Austin, TX)
- **Overview** The primary role of the Director , Inside Sales is to manage a team of Senior Sales Managers in the day-to-day activities of the Inside Sales ... person reports directly to the VP, Inside Sales. The Director , Inside Sales will lead/manage a sales region including...and results in growth and promotions at all levels. ** Customer Focus:** + Coordinate efforts with other relevant Office… more
- IQVIA (Austin, TX)
- …powers exceptional brand experiences, delivering innovative solutions based on a customer -first, insights-driven, and integrated omnichannel vision. We provide ... they're running across the operating system. **Role:** The Account Director is the senior leader responsible for driving the...+ Bachelor's Degree required. + Seven years of related experience . + Expert understanding of omnichannel digital… more
- PenFed Credit Union (San Antonio, TX)
- …new revenue-generating platforms or business units, preferably in digital-first or omnichannel environments. + Experience building and leading high-performance ... of the PenFed family. PenFed is hiring a (Hybrid) Director , PenFed Homes at our San Antonio, Texas or...execution of a fully integrated home buying and homeownership experience . This role will be responsible for launching and… more
- Otsuka America Pharmaceutical Inc. (Austin, TX)
- **Job Summary** The Associate Director (AD), Commercial Data Management (CDM) within Data Enablement (DE) for Business Analysis (BA) is accountable for strategically ... and utility of Otsuka's data assets. **Job Description** Reporting to the Director CDM, this role will be responsible for providing strategic insight and… more
- Kyndryl (Austin, TX)
- …such as Agentic AI. The ideal candidate will have a strong background in Customer Experience , BPO models, and/or CCaaS transformation programs with a passion for ... center transformations. + Guide cross-functional consultants to design and implement customer experience (CX) transformation strategies. + Drive modernization of… more
- Academy Sports + Outdoors (Plano, TX)
- …goals are met + Fosters Academy's community involvement to drive sales and customer awareness + Champions Omnichannel initiatives to drive in-store customer ... hard work, commitment, and growth . Job Description: WORK EXPERIENCE : At least five years of management experience...inspire, lead and manage a large retail organization + Customer service skills to train store associates + Entrepreneurial… more
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