- Robert Half Technology (Houston, TX)
- …Active Directory, identity management). + Log and track issues in ticketing systems (eg Service Desk tools, help - desk software), prioritize and escalate ... improvement of support processes. Requirements + 1-5+ years experience in IT support, help desk , or service desk roles (some networking / cybersecurity… more
- Robert Half Technology (Spring, TX)
- …documentation updates, and user training initiatives. Requirements + 1-3 years of experience in a help desk , service desk , or technical support role. + ... Description We are looking for a customer-focused and detail-oriented Service Desk Analyst to join our IT Support team. In this role, you will serve as the first… more
- Amazon (Austin, TX)
- …technical issues and difficult customer interactions. - Represent the Service Desk in executive-level discussions and help champion the team's value ... Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day… more
- DR Horton, Inc. (Arlington, TX)
- …the following. Other duties may be assigned. * Oversee workflow and production of the Help Desk Team * Act as the technical subject matter expert for the ... Help Desk Team * Ensure team members... Help Desk Team * Ensure team members have current knowledge...related issues * Research and resolve advanced network (Internet Service Provider modems, Cisco routers) issues, hardware and software… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …0-2 years of customer service experience. + 1-3 years as a Customer Service Representative or Help Desk operator preferred. **Other Job Specific Skills** ... Supports one or more Help Desk systems developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple… more
- Marriott (San Antonio, TX)
- …basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk . Position directs and works with managers and employees to carry out ... GED; 2 years experience in the guest services, front desk , or related professional area. OR * 2-year degree...others. * Supervises staffing levels to ensure that guest service , operational needs and financial objectives are met. *… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to ... 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next.** **But the heartbeat of...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Center Team Lead Certified a plus + 3-5 years of experience as a Customer Service Representative or Help Desk Operator. 0-2 years of management experience. ... and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to improve… more
- DR Horton, Inc. (Arlington, TX)
- …* Document and track the details of the issue, status and resolution, using the help desk tracking application * Communicate and follow-up with the user while ... America's Builder. #WeBuildPeopleToo/* **Job:** **Information Technology* **Organization:** **Corporate* **Title:** * Help Desk Specialist I* **Location:** *TX-Arlington* **Requisition… more
- Robert Half Technology (Fort Worth, TX)
- Description We are looking for a skilled Help Desk Analyst to join our team on a contract basis in Fort Worth, Texas. In this role, you will provide technical ... 2-3 months Pay: $25-28 per hour Responsibilities: * Respond promptly to service desk tickets, resolving technical issues in a timely manner. * Provide support… more