- TEKsystems (Dallas, TX)
- …This person will be providing in person and remote support to one of the managed service provider's largest customers. They will be using ConnectWise ticketing system ... to field the calls which could range from printer issues, network connectivity and Windows 7/8 and Windows 10. This individual also must have some VPN support experience as well as Active Directory support (resetting passwords, unlocking accounts) After this… more
- TEKsystems (Coppell, TX)
- …REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk Analyst has a very wide array of tasks all surrounding in-bound contacts via phone calls, ... to mid-level troubleshooting to triage and/or resolve issues. Experience: 1-2 years of helpdesk / call center experience 1-2 years of experience working with "help… more
- Insight Global (Fort Worth, TX)
- …. Skills and Requirements 2 recent years working as a Business Analyst 2 past years working within Helpdesk / IT Support Extensive ... Job Description As a business analyst you will support and act as an...solutions. The ideal candidate will need level 2 IT Helpdesk experience and some knowledge of transportation management. You… more
- TEKsystems (Austin, TX)
- Position Title: Helpdesk Technician Duration: 18 Months Work Schedule: Hybrid (3 days onsite, 2 days) Role Summary This intermediate-level Helpdesk Technician ... and manage 2-3 concurrent chat sessions. Required Experience + 2+ years in a helpdesk or service desk role within an enterprise environment. + 1+ year of technical… more
- TEKsystems (Austin, TX)
- Description Position: Helpdesk Technician Location: Austin, TX Number of Positions: 1 Duration: 18 months Interview Process: 2 Step Process (One TEAMS interview and ... see candidates that have at least 2-3 years of Helpdesk experience in an enterprise environment. Candidate need to...equiv. to 3-5 years in comparable position. Responsible for helpdesk and/or desktop support for systems. Experience with 1st… more
- Insight Global (San Antonio, TX)
- Job Description Insight Global is hiring a Level II Help Desk Analyst for a global leader in graphic solutions in San Antonio, TX. The Help Desk Analyst will ... fully on-site with flexibility for one remote day per week. Key Responsibilities: Helpdesk Coverage - Resolve ~50 tickets weekly via FreshDesk - Triage and… more
- Public Consulting Group (Austin, TX)
- …more, visit www.publicconsultinggroup.com . PCG is seeking a Lead Business Operations Analyst to work in a deadline-oriented, fast-paced environment as part of a ... in support of independent initiatives + Provides Tier 3 support via Zendesk helpdesk . **Required Skills** + Expertise or ability to independently learn a variety of… more
- TEKsystems (Austin, TX)
- Required Skills: + 2+ years of helpdesk support experience + Windows OS + Office 365 + Active Directory Job Description: Client is looking to hire a Service Desk ... Analyst . Team is currently growing in size due to higher call volume and incoming tickets. Responsibilities include, but are not limited to: + Phone, email, and chat… more
- SHI (Austin, TX)
- …need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support to end-users, efficiently ... Security - Firewall, Antivirus, Spam filtering. + Internet technologies. + Helpdesk ticketing system. + Data backup and restore technologies **Additional… more
- NANA Regional Corporation (Dallas, TX)
- …and curriculum development for US Federal agencies or experience in an IT helpdesk /call center or similar work processes (1 year of experience preferred). + ... experience in Intelligence Analytical tools to include experience in using the Analyst 's Notebook and Palantir. + Experience in delivering training in a classroom… more