- Central Texas Technology Solutions (Georgetown, TX)
- …* Provide technical mentorship and coaching to the service team. * Understand overall service desk and support objectives, as well as the role of each ... The Helpdesk Manager is responsible for leading our technical support team to provide excellent customer service ...hires and recommendations to senior management * Facilitate regular service desk team meetings and service… more
- f8 Tech LLC (Gatesville, TX)
- …down and make your application as soon as possible to avoid missing out. The Service Desk Technician is responsible for providing frontline technical support ... tools. This role focuses on resolving end-user issues, managing service desk tickets, monitoring NOC alerts, and...helpful, and solution-oriented demeanor. *Qualifications* * 1-3 years of IT support experience, preferably in an MSP… more
- Vintage IT Services (Austin, TX)
- …security reviews, and optimization work; as well as support request escalations from our IT service desk team. Candidates must be located in Austin, but ... IT Managed Services Provider seeks a Project Manager...Be an L3/L4 escalation point of contact for our service desk . Qualifications: Must have good project… more
- UTMB Health (Webster, TX)
- …maintaining a positive patient experience by consistently exceeding expectations in customer service and patient care. Job Duties: Perform as Medical Assistant and ... Front desk Registration training. Able to effectively identify problems and...Functions as an interdependent and supportive team member. Provides support and assistance, as appropriate. With direction, remains calm… more
- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to… more
- ManpowerGroup (Irving, TX)
- …excellent communication skills, which will align successfully in the organization. **Job Title:** IT Desk Support **Location: Irving, TX** **Pay Range:** Up ... Our client, a leading organization in the IT support industry, is seeking a...+ Experience with Active Directory, Office 365, and remote support tools. + Excellent communication and customer service… more
- Amazon (Austin, TX)
- …seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day operations, including ... support function. - Continuously evaluate and optimize Service Desk processes and workflows to improve... IT and business stakeholders to align the Service Desk 's priorities and initiatives with the… more
- CAI (Austin, TX)
- …Italian speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge and ... bilingual customer service -oriented **Bilingual Service Desk Analyst** to provide Level 1 technical support...You'll Do** + Provide General IT end-user support + Utilize excellent customer service skills… more
- SHI (Austin, TX)
- …the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 technical support ... proud to be a $15 billion global provider of IT solutions and services.** **Over 17,000 organizations worldwide rely...and are developing a deeper technical specialization within the service desk environment. This position is hybrid… more
- Boardwalk Pipeline Partners (Houston, TX)
- …DESCRIPTION: The job purpose is to provide level 2 support for the IT Service Desk and to support the workstation lifecycle management process. In ... issue or service request, including categorization and priority into the IT service desk tool + Provide remote access/VPN support + Provide "how to"… more
