- Amazon (Austin, TX)
- …for core retail technologies in state of the art physical grocery stores. As an IT Support Assoc II, you will follow documented knowledge base articles and use ... will utilize voice and agent chat for live one-on-one support as well as web portal for lower severity...required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to… more
- Robert Half Technology (Houston, TX)
- …capabilities. Requirements * Proven experience in a leadership role within a service desk or IT support environment. * Familiarity with ITIL frameworks ... and efficient issue resolution, and driving continuous improvement in IT support processes. The ideal candidate will...manage the daily operations of the service desk team to ensure efficient and effective support… more
- Prototype IT (Lewisville, TX)
- prototype: IT is seeking an IT Help Desk Support Specialist who is a problem-solver with a desire to grow their IT knowledge in a challenging and ... in a culture that puts their employees first. Our IT Help Desk Support Specialists...encounters with customers and fellow employees in a friendly, service -oriented manner. + Maintain compliance with prototype: IT … more
- Hatch (Houston, TX)
- IT Service Desk Technician Intern...Intern for our Houston, TX office. Responsibilities: + Provide IT Support to Hatch Employees including + Hardware ... Support for MS Office Suite + Operate Help Desk and provide over the phone support Qualifications: + Recently completed or currently pursuing an Associates… more
- ManpowerGroup (Irving, TX)
- …excellent communication skills, which will align successfully in the organization. **Job Title:** IT Desk Support **Location: Irving, TX** **Pay Range:** Up ... Our client, a leading organization in the IT support industry, is seeking a...+ Experience with Active Directory, Office 365, and remote support tools. + Excellent communication and customer service… more
- Centre Technologies (Dallas, TX)
- …are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce allows Centre to develop ... clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs. Centre...+ Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports… more
- Sysco (Houston, TX)
- **Brief description:** Serve as the first contact point within the Service Desk offering level one support to Sysco associates and internal customers via ... First Call Resolution of requests and incidents within the Service Desk . + Available for after hours...technologies, cloud architecture and supporting tools **Licenses/Certifications Required:** + IT Service Management (ITSM v3) or ITIL… more
- Sysco (Houston, TX)
- **Job Summary:** Serve as the first contact point within the Service Desk offering level 0 and level 1 support to Sysco associates and internal customers via ... First Call Resolution of requests and incidents within the Service Desk . + Available for after hours...IT technologies, cloud architecture and supporting tools + IT Service Management (ITSMv3) or ITIL Certification… more
- TEKsystems (Allen, TX)
- …statistics related to IT KPI fulfillment. * Participate in training to End Users in IT related areas. Skills Service Desk , Help Desk , Windows 10, ... * Provide full onsite/ desk side and remote support to end users for all their IT...Windows 11, Windows, Microsoft, M365, End User Support Top Skills Details Service Desk… more
- GovCIO (Austin, TX)
- …end-users to resolve issues related to IT hardware and software. The service desk analyst team lead monitors service delivery activities to ... gather support documents + Provides coaching to service desk agents to address performance issues...team of transformers--people who are passionate about transforming government IT . Every day, we make a positive impact by… more