- PenFed Credit Union (San Antonio, TX)
- …it's about being a part of the PenFed family. PenFed is hiring a (Hybrid) ITSM Analyst at our Tysons, Virginia; Omaha, Nebraska or San Antonio, Texas location. ... procedures so that they contribute to a stable production environment. The ITSM Analyst will ensure that incidents, problems and changes are handled effectively,… more
- Bank of America (Plano, TX)
- ServiceNow Knowledge Process Analyst Chandler, Arizona;Richmond, Virginia; Plano, Texas; Charlotte, North Carolina; Chicago, Illinois; Kennesaw, Georgia **Job ... and employees. **About the Role:** The **ServiceNow Knowledge Process Analyst ** is a key role within the Technology Service...a group that enforces standardized governance methods across all ITSM processes. This net new role in the organization… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... well in this role, familiarity with IT Service Management ( ITSM ) principles and a strong foundation in SAP ERP...ticketing + Collaborate with the Defense Army Account within ITSM + Troubleshoot and resolve technical issues + Communicate… more
- ManpowerGroup (Carrollton, TX)
- Our client, a leader in the dental industry, is seeking a Service Desk Analyst to join their team. As a Service Desk Analyst , you will be part of the IT ... which will align successfully in the organization. **Job Title:** Service Desk Analyst **Location:** Carrollton, Texas **Pay Range:** $45,000 - $52,000 **What's the… more
- Sysco (Houston, TX)
- …TalkDesk, Service Desk or similar environment + Experience with TalkDesk, ServiceNow ITSM usage and workflows + Exceptional customer support and interpersonal skills ... architecture and supporting tools **Licenses/Certifications Required:** + IT Service Management ( ITSM v3) or ITIL Certification preferred + AWS certifications a plus… more
- Broadridge Financial Solutions (Houston, TX)
- …to be expanding! We are seeking a Senior Loan Trading and Application Support Analyst to join our Portfolio Management and Loan Management Client Service team. You ... ability to work in a collaborative environment + Experience with Salesforce, Jira, ITSM , and Confluence is a plus Preferred: + Familiar with SaaS portfolio… more
- Marathon Petroleum Corporation (San Antonio, TX)
- …team under Commercial IT is seeking a dedicated and detail-oriented Business System Analyst (BSA). This role is pivotal in maintaining our high standards of ... mentors and helps improve the team's abilities around all IT Service Management ( ITSM ) disciplines deployed. + Leads the development, execution, and creation of the… more
- NTT DATA North America (Arlington, TX)
- **Technical Support Analyst - 25-04531** **6+ Mths Duration** **Onsite in Arlington, TX** **W2 ONLY - Must be Able to Work Directly with NTTD / NO C2C** NTT DATA ... Strong communication and interpersonal skills. + Familiarity with IT service management ( ITSM ) frameworks (eg, ITIL). + Excellent documentation skills + Attention to… more
- Lincoln Financial (Austin, TX)
- …Active Directory for the future. _Nice to Haves (Preferred):_ + Service-Now experience ( ITSM , CMDB, Workflow) + Knowledge of Splunk utilization and queries a plus. ... (SEIM) + Collaborate with Agile teams, utilizing Jira and Confluence to track engineering tasks, document processes and enhance collaboration. **Application Deadline** Applications for this position will be accepted through June 30, 2025, subject to earlier… more
- ERCOT (Taylor, TX)
- …Puppet preferred + Integrated CI/CD pipelines with change approval workflows in ITSM platforms like ServiceNow to ensure governance and audit readiness preferred + ... Experience implementing automated rollback, validation, and post-deployment verification steps in CI/CD workflows for critical infrastructure changes preferred + Familiar with container-based deployment strategies (Docker, Kubernetes) and integrating them into… more
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