- CVS Health (Austin, TX)
- …case basis per business need.* What will you do? * Handles a high volume of inbound calls * Email, Fax, and/or Print and mail member requested results or forms. * ... paced customer service environment * Prior experience working in call center or inbound calls environment * Speak, read, and write English fluently * Good verbal… more
- PenFed Credit Union (San Antonio, TX)
- …the position will perform other duties as assigned. + Answer persistent inbound member calls and accurately complete requested transactions regarding PenFed deposit, ... all member interactions. + Answer member inquiries via chat functionality and outbound calls. + Calmly research, resolve, and de-escalate member questions or issues.… more
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