- IT Concepts (Austin, TX)
- …spark innovation, and achieve extraordinary milestones. Kentro is hiring a Major Incident Management (MIM) Support Specialist within the VA End Point ... Affairs (VA) End User support and Operations Monitoring contract within Major Incident Management (MIM). + Ensure the VA's IT services are reliable,… more
- Amazon (Dallas, TX)
- …operational excellence and improvements to the overall customer experience. ABOUT YOU Incident Management Engineers have a broad skill set with demonstrated ... looking for a leader with a strong background in Incident Management and customer ownership to be...our most critical customers. We are looking for a Major Incident Engineer to join our team… more
- Toyota (Plano, TX)
- …and driven Incident Response Manager to play a pivotal role in managing major incidents and leading incident /problem management efforts. In this role, ... actionable insights to leadership. + **Continuous Improvement:** Drive improvements in incident management processes, tools, and metrics, collaborating with… more
- Ensono (Houston, TX)
- …in managing and optimizing IT services and infrastructure. Your responsibilities will include incident management , service change management , and IT service ... platforms. Key Areas of Focus for this Role **IT Incident Management :** 1. Investigate, troubleshoot, and prevent...administrative risks and propose changes in IT services. **Problem Management :** 1. Perform major problem management… more
- Cisco (TX)
- …Documenting processes, policies, templates etc. for Runbooks, Support Manuals (SOPs), Incident Checklists etc. + Knowledge Management - Assist in maturing ... in everything we do, with a particular focus on Incident and Problem Management . You will work...all the way from engineering and QA to product management and customer support . + Growth and… more
- Entergy (The Woodlands, TX)
- …with providing support to the CSOC as needed during advanced incident escalations + Creating and providing weekly briefings of reports + Collecting, aggregating ... and SIEM tool + Experience with digital forensics or incident response on major security incidents +...with log analysis tools + Experienced developing scripts to support cyber threat detection + Ability to work independently… more
- Bechtel Corporation (Port Arthur, TX)
- … safe project execution. The ES&H Advisor is a field-based role, providing support to management , supervision, craft professionals and subcontractors. This role ... to the worksite. The ES&H Representative is a field-based role, providing support to management , supervision, craft professionals and subcontractors. This… more
- Citigroup (Irving, TX)
- …and follow CTI Command Center Operations operating procedures, daily support practices, major incident support , etc. and provide feedback to the ... Tier II issues which are escalated to Tier II support . + Communicate with Command Center Management ...team members across all platforms + Actively manage a major incident call as the senior network… more
- Raising Cane's (Plano, TX)
- …with MSPs preferrable with an onshore/offshore model, and issue resolution and ticket management + Prior application support management + Knowledge and ... and the Community makes it all worthwhile. Every talented Crewmember in our Restaurant Support Office (RSO) is important to our success and a value to our rapidly… more
- CyrusOne (Dallas, TX)
- …Root Cause Analysis (RCA) and Corrective Action (CA) process within the Incident Management Program, ensuring consistency, technical quality, and learning ... SOC2, and other certification frameworks. **Qualifications** **:** + 3-5+ years in incident management , data center operations, engineering, or related field. +… more