- Bath Planet (San Antonio, TX)
- …and monthly quotas Qualifications: * Must have prior experience as a Call Center Manager * Exemplary customer service skills * Proficiency with ... Call Center Manager Creating... Call Center Manager Creating a fresh solution...will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and… more
- Mass Markets (Killeen, TX)
- …partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients. ... Key Responsibilities + Lead and mentor a team of call center supervisors overseeing inbound and outbound...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Lincoln Financial (Austin, TX)
- …#:** 74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager ** to support the Retirement Plan Services organization in a ... work from home environment. _Background Details_ As a Retirement Call Center Manager , you will...customer inquiries while ensuring accurate, fair and efficient call management. In addition, you will manage workloads to… more
- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are looking for an Experienced Call Center Manager to oversee operations, drive performance, and ensure ... performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more
- Teleperformance USA (Mcallen, TX)
- …of contact center day-to-day operations for inbound technical support and customer service support.** **This position is 100% onsite in McAllen, Texas. Work at ... high levels of employee morale.** + **Manage compliance and reporting for all center operations including call volume forecasting and staffing, client service… more
- Savers | Value Village (El Paso, TX)
- …directing 5-15 Customer Service Representatives supporting the day-to-day operations of call center operations in the areas of outbound, inbound, quality ... assurance, customer /donor services, or other related operational activity. The Call Center Supervisor utilizes generally accepted team leadership methods and… more
- MD Anderson Cancer Center (Houston, TX)
- …overall clinical operations, staff management and the coordination of patient care and customer services. The Assistant Nurse Manager affects the patient care ... of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas, the nation,...while working well under pressure. * *Shift/Schedule: 12:30pm-11pm, on call every 1 to 2 months and rotating holidays.*… more
- Mass Markets (Killeen, TX)
- …for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position ... organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs… more
- Highmark Health (Austin, TX)
- …monitoring from the Command Center . **ESSENTIAL RESPONSIBILITIES:** 1. Forecast future Customer Service call volumes for daily, weekly, monthly, and annual ... :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center ...initiatives, events, or trends. Work with Workforce Planning Team Manager and Customer Service Management team to… more