• Manager , Contact Center…

    American Airlines (Dallas, TX)
    …board! **Why you'll love this job** + This job is a member of the Contact Center - Reporting and Analytics Team within the Customer Operations and Excellence ... Leads and develops a team of Analysts responsible for reporting and analytics over a range of Contact...data visualization. + Executes the strategic data vision for Contact Center analytics, ensuring that data is… more
    American Airlines (01/07/26)
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  • Contact Center Quality Assurance…

    Mass Markets (Killeen, TX)
    …strategic Quality Assurance Manager to lead the QA function in our BPO contact center . You will be responsible for ensuring service quality, compliance, and ... in a QA leadership role within a BPO or contact center . + Strong knowledge of QA...skills. + Experience with QA software, CRM systems, and reporting tools. + Certifications in Quality, Six Sigma, or… more
    Mass Markets (12/03/25)
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  • Senior Manager Customer Excellence…

    Hilton (Dallas, TX)
    …level and/or position within the Company\.\#LI\-REMOTE **Job:** _Technology_ **Title:** _Senior Manager Customer Excellence \( Contact Center Projects\)_ ... revolutionizing human hospitality in a digital world\. As Senior Manager on the Customer Excellence Team, you will strive...+ Three \(3\) years' experience working in a high\-volume contact center \(daily volumes exceeding 10,000 contacts\),… more
    Hilton (12/12/25)
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  • Manager , Vendor & Workforce Management…

    Liberty Utilities (Tyler, TX)
    Manager , Vendor & Workforce Management (Utility Contact Center )) LU Service Corp. Joplin, MO, US, 64804Joplin, MO, US, 64801Massena, NY, US, 13662Fall River, ... role is accountable for optimizing the performance of both internal and outsourced contact center operations serving gas and electric customers. This role… more
    Liberty Utilities (01/08/26)
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  • Senior Manager Contact Center…

    Public Storage (Plano, TX)
    …on the New York Stock Exchange. **Job Description** We are seeking a seasoned Sr. Manager of Contact Center Technical Solutions to support the strategic ... roadmap and hands-on implementation of advanced contact center technologies, with a strong focus...+ **Understanding of data analytics, business intelligence** , and reporting tools (Power BI, Tableau, etc.) + **Background in… more
    Public Storage (12/03/25)
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  • Senior Manager , SPWS Complex…

    Charles Schwab (Westlake, TX)
    …Hoc reporting needs for Ultra High Net Worth clients. The SPWS Complex Reporting Manager will be an Addepar specialist engaging directly with UHNW clients to ... key processes / interactions are designed and executed smoothly. The SPWS Custom Reporting Team will broadly support the adoption and customization of class leading… more
    Charles Schwab (12/07/25)
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  • Work Force Manager - Life & Annuity…

    DXC Technology (Plano, TX)
    …**Essential Job Functions:** + Oversees the day-to-day operations of the contact center operations Workforce Management team supporting multiple clients ... forecasts for both existing and prospective clients + Drives reporting requirements, execution and delivery for BAU run the...both internal and client facing + Lead and support contact center technology launches and upgrades representing… more
    DXC Technology (11/21/25)
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  • Center Manager

    The Goodyear Tire & Rubber Company (Beaumont, TX)
    …Total Solution for commercial and off-the-road fleets. **General Description** : As the Center Manager , you will be responsible for managing all location staff ... #diversityintech #skilledtrades #futureofworkGeneral Manager Truck Care, Truck Service Center Manager , Operations Manager Truck Care, Service… more
    The Goodyear Tire & Rubber Company (12/30/25)
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  • Site Manager - Data Center

    System One (Turkey, TX)
    Job Title: Site Manager - Data Center Location: Rural West Texas Type: Direct Hire System One is assisting a client in hiring a Site Manager for their Data ... You Will Do Seeking a highly experienced Local On-Site Manager to lead day-to-day operations for a multi-year AI...to lead day-to-day operations for a multi-year AI data center campus. The site includes HV/MV substations and electrical… more
    System One (12/26/25)
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  • Technical Infrastructure Program Manager…

    Amazon (Dallas, TX)
    …Program Manager in Austin or Dallas, TX to oversee data center build projects. Technical Infrastructure Program Manager will lead cross-functional and ... including scope, schedule, budget, resources, quality and risk management, reporting and metric development/tracking. Other requirements include experience with MS… more
    Amazon (12/11/25)
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