- Palo Alto Networks (Plano, TX)
- …Palo Alto Networks is looking for an experienced enterprise support delivery manager . You will be responsible for enabling customer success with our ... Impact** + Lead daily operations of a team of Technical Support Engineers in line with the...line with the organizational goals and objectives + Provide customer support as a strategic differentiator for… more
- Palo Alto Networks (Plano, TX)
- …and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving complex customer ... endorsement. You will be in charge of leading a technical support team that will help identify...problems, with a pointed focus of providing the best customer support in the industry. **Compensation Disclosure**… more
- Futurex (Bulverde, TX)
- …a great customer experience to Tier-1 accounts. A Technical Account Manager focuses on customer support , but from an account-specific perspective. ... seeking a team-oriented individual to fill the position of Technical Account Manager . The ideal candidate is...Texas. PRIMARY RESPONSIBILITIES + Provide ongoing technical support and guidance to key customer accounts… more
- Medtronic (Corpus Christi, TX)
- …the Enabling Technologies Region Manager and Clinical Manager to prioritize customer technical support and service expectation goals. * Provide input ... primary Medtronic customer liaison for repair and technical support issues. * Provides timely information...sites. * Reports necessary complaints and partners with Clinical Manager /NRC to ensure full resolution * Files weekly site… more
- Nelnet (Burleson, TX)
- …learn and work. We are seeking a highly motivated and experienced Customer Experience Technical Support Manager to serve as the primary technical ... customer success. The ideal candidate will be responsible for ensuring exceptional customer service delivery, driving technical support excellence, and… more
- Amazon (Austin, TX)
- Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self-service ... support solutions for our transportation network. This role will...programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects. The Shipping… more
- Wolters Kluwer (Houston, TX)
- …50 miles to experience the value of connecting with colleagues. You will report to the Manager , Technical Customer Service, CP & ESG Enablon, and work under ... **Senior Customer Service Technical Specialist (Account Manager -CSAM) - Hybrid...(Master's preferred). + 7+ years of experience in enterprise technical support , customer success, or… more
- IBM (Austin, TX)
- …requirements for all content types. This role specializes in performing and enabling technical support for IBM Content Manager 8. Successful candidates ... role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in...will participate in the worldwide remote technical support team for our Content Manager 8… more
- IBM (Austin, TX)
- …documents, reports and other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand. Successful candidates ... role in IBM's enterprise content management strategy. As a Customer Support Engineer, you will participate in...will participate in the worldwide remote technical support team for our Content Manager OnDemand… more
- Amazon (Austin, TX)
- …when the customer and agent speak different languages. As a Principal Product Manager - Technical (PMT) on this team, you will lead the design and ... resolve every customer issue at the first contact and improve our customer and associate experiences. You will navigate technical challenges, manage project… more