- Cognizant (Austin, TX)
- As a Nice CXOne Developer , you will make an impact by enhancing and optimizing Interactive Voice Response (IVR) systems to deliver seamless customer service ... **In this role, you will:** . Develop and enhance IVR systems using NICE CXone Studio. . Design, implement, and test Studio Scripting logic and workflows. .… more
- Charles Schwab (Southlake, TX)
- …to the other Schwab support and engineering team members. The candidate will utilize NICE CXOne studio and has a background and understanding of call routing ... a variety of factors in the analysis of situations or data. + Utilize NICE CXOne Studio and custom built CCIS web portal to build, modify and enhance call… more