- Intermountain Health (Austin, TX)
- **Job Description:** The Operations Workforce Manager involves forecasting call volumes, creating and adjusting staff schedules, and monitoring real-time ... is often preferred. + Several years of experience in call center operations and workforce management are typically required. + Experience with WFM software such… more
- Eliassen Group (Austin, TX)
- …processes across departments. + Identify inefficiencies and recommend improvements to streamline workforce operations . + Support the integration of workforce ... ** Workforce Planning Data Project Manager ** **Anywhere**...**Stakeholder Engagement** + Serve as the central point of contact for workforce planning initiatives. + Communicate… more
- McAfee, Inc. (Frisco, TX)
- **_Role Overview:_** As Senior Manager Workforce Management, you provide leadership and oversight across multiple Workforce Management teams, ensuring ... collaborating with senior stakeholders, you influence decision-making and ensure the Workforce Management (WFM) function delivers maximum value to the business. You… more
- EverBank (Lewisville, TX)
- ** Contact Center Site Manager ** The Contact...daily operations + Proven ability to manage workforce operations at site level for management teams, ... Center Site Manager job manages team of managers in support of contact center operations . The job guides the work of the function over the site and is… more
- Mass Markets (Killeen, TX)
- …industry-leading organization. We are seeking a strategic and results-oriented Contact Center Manager to oversee the daily operations of our BPO contact ... pre-employment test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage overall contact center operations , including staffing, performance, and service… more
- Ryder System (Dallas, TX)
- …important competitive advantage is our people. _CULTURE- INTEGRITY- FAMILY_ . As a Senior Operations Manager , you'll be asked to lead a dynamic team of people ... support the needs of the assigned location. The Senior Operations Manager must be able to accomplish...+ Able to lead, train and develop a self-directed workforce , including effective delegation skills and ability to manage… more
- Amazon (TX)
- …is your opportunity to make a meaningful impact. As a National Primary Care Operations Manager , you'll be part of a dynamic, fast-paced environment filled with ... our work through learning, experimentation, and process optimization. We're seeking an Operations Manager to help transform primary care delivery and improve… more
- Zoom (Austin, TX)
- …management tools. + Have hands-on experience managing deployment projects for contact center, workforce management, quality management, and virtual agent ... expectWe're looking for a proactive, detail-oriented Professional Services Project Manager to drive successful ZoomContact Center and Customer Experience… more
- Insight Global (Plano, TX)
- …liaison across four IT Operations programs, each with its own Product Manager . Serve as the single point of contact for all project-related activities, ... One of our Fortune 100 clients is seeking an experienced hybrid Project Manager /Scrum Master to support multiple programs within a large-scale enterprise IT … more
- Citigroup (Irving, TX)
- … Operations team. The **IAM Secrets Management Platforms - Infrastructure Operations Manager ** is a senior management level role responsible for ... and every sector that shapes your daily life, our Operations & Technology teams are charged with a mission...and efficient services. Our commitment to diversity includes a workforce that represents the clients we serve from all… more