- Amazon (Austin, TX)
- …SWAT team focused on AWS's most critical customers, reporting directly to the Head of Customer Success for AWS Supply Chain. This is an excellent opportunity to ... adoption. Conduct customer briefing and use the customer feedback to continually improve the product ...from applying. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense… more
- ServiceNow, Inc. (Dallas, TX)
- …value realization and successful renewals. You will also act as a liaison between the customer excellence and product teams enabling customer facing teams on ... new products while channeling impactful voice of customer to our product teams. **What you...Product teams to ensure value realization and renewal success . **To be successful in this role, we need… more
- ServiceNow, Inc. (Dallas, TX)
- …value realization and successful renewals. You will also act as a liaison between the customer excellence and product teams enabling customer facing teams on ... new products while channeling impactful voice of customer to our product teams. **What you...Product teams to ensure value realization and renewal success . + New Product Leadership: Lead early… more
- Wilson Language Training (Austin, TX)
- Senior Customer Success Manager **Department:** Customer Experience **Location:** Here at Wilson Language Training, we are committed to working together ... is growing and is looking to hire a Senior Customer Success Manager . Our company... will be measured by renewal rates, expansion revenue, customer satisfaction, and product adoption metrics. This… more
- SHI (Austin, TX)
- …you need to thrive - in our offices or yours.** **Job Summary** The Microsoft Customer Success Manager is responsible for retention and growth of SHI ... Microsoft business within a given region. The Customer Success Manager will work...role + Plan and conduct regular Customer Success Reviews (CSRs) or meetings to review product… more
- Sage (Austin, TX)
- Customer Success Manager Job Description: The primary role of the Customer Success Manager is to help our customers achieve their business goals ... and growing their business relationship with Inventory Planner. The Customer Success Manager will be...customer engagements * Record and feedback areas of product improvement via the appropriate channels Assist with set-up… more
- Proofpoint (Houston, TX)
- …as a security partner. **The Role** Proofpoint is seeking a dynamic and results-driven Senior Manager of Customer Success Managers to lead our Customer ... In this role, you will oversee a team of Customer Success Managers (CSMs) to ensure our...actionable insights to executive leadership. + Collaborate with Sales, Product , and Support teams to align on customer… more
- NTT America, Inc. (Austin, TX)
- …Potential: Whether 2 Years or 20, Discover Rewarding Journeys with Us!** The **Principal Customer Success Manager ** is an experienced and highly strategic ... team, they serve as a thought leader within the Customer Success department, contributing to process improvements...Contribute to the company's overall business strategy by providing customer insights and feedback that inform product … more
- Zoom (Austin, TX)
- …Leadership & Development + Build, mentor, and develop a high-performing team of Customer Success Professionals specialized in healthcare customer engagement ... + Foster a culture of continuous improvement, innovation, and customer -centricity Customer Success Strategy +...identify at-risk accounts and expansion opportunities + Partner with Product teams to represent healthcare customer needs… more
- Intuit (Plano, TX)
- …our Mid Market and Accountant Managed Firms. We are seeking a dynamic and enthusiastic Customer Success Manager to join our expanding team. In this role, ... of contact for complex mid market customers. Own the customer lifecycle, driving product adoption and ... interactions, feedback, and service requests. Research and analyze customer success metrics and independently develop strategies… more