- Mass Markets (Killeen, TX)
- …ourselves as a trusted partner in the industry. We are hiring an Experienced QA Supervisor to lead our quality assurance efforts across multiple BPO ... analysts, ensure compliance with client standards, and drive continuous improvement in service quality . To be considered for this role, you must complete a full… more
- Mass Markets (Killeen, TX)
- …originating from a call center + Proven ability to meet performance, efficiency, and quality assurance targets + Monitoring of individual and team results to ... This is a management-level position. Prior experience in management, supervisor , or customer service leadership is required. To be...Work with other departments in the organization, such as quality assurance , training, IT, and recruiting. +… more
- Mass Markets (Killeen, TX)
- …departments such as QA, Training, IT, and Recruiting. + Implement and audit quality assurance strategies to maintain service excellence. + Manage hiring, ... The Customer Service Supervisor I position is responsible for ensuring call quality from start to finish, and pro-actively seeks ways to improve the internal… more
- Scholastic (San Antonio, TX)
- …daily deliveries to include accountability of all fair support materials. Emphasis on quality assurance of all outgoing products. + Monitor inventory levels and ... as part of the Scholastic family. We are currently in search of Warehouse Supervisor to support our local branch team. This full-time position offers medical, dental… more
- Terracon (Austin, TX)
- …payment applications, client invoices, and internal approvals. + Apply company quality assurance guidelines and procedures for project document management ... average days paid. + Collaborate with Project Managers, Operational Finance, Corporate Collections , and direct supervisor to resolve outstanding AR issues.… more
- Mass Markets (Killeen, TX)
- …updates and key messages effectively to supervisors + Collaborate with departments such as Quality Assurance , Training, IT, and Recruiting + Design and audit ... results program-wide. Operations managers conduct regular business meetings with supervisor to complete performance reviews and coaching to ensure...quality assurance strategies to ensure top-tier service… more
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