- Baylor Scott & White Health (Dallas, TX)
- **JOB SUMMARY** **This is a Hybrid role in Dallas, Texas.** As a Senior CX Researcher , you will hold a pivotal role in advancing user experiences and driving ... industry trends, best practices, and emerging methodologies in quantitative CX research to continually improve research...discipline + Proven experience as a CX researcher , with a portfolio demonstrating successful research … more
- Wolters Kluwer (Dallas, TX)
- ** Senior UX/ CX Research Consultant -... Research Consultant will report to the Lead UX/ CX researcher . Together with a multidisciplinary team of ... driving technology capabilities for local product innovation. **The Position** The Senior CX /UX Research Consultant is responsible for enhancing our… more
- General Motors (Austin, TX)
- …shaping the future of transportation on a global scale. **The Role** As a Senior Product Manager responsible for OTA CX Analytics you will lead several ... friction points, and satisfaction. + Collaborate with data engineering, UX research , customer support, and vehicle software teams to integrate diverse data… more
- SAP (Plano, TX)
- …of benefit options for you to choose from. **About SAP Customer Experience ( CX )** SAP Customer Experience ( CX ) helps brands build trusted relationships with ... contacts + Developing an account-specific proposal to highlight the business benefits of SAP CX for this ERP customer + Aligning with the regional AEs to execute the… more
- Mass Markets (TX)
- …that extend across multiple countries. We deliver Customer Experience ( CX ), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology ... passion for building strategic partnerships and driving revenue? We're seeking a Senior Business Development Executive to lead new client acquisition, manage key… more
- SCI Shared Resources, LLC (Houston, TX)
- …journey mapping. + 1-2 years of experience leading small project teams or managing CX design efforts. + Experience with customer research , CX metrics, ... & Customer Journey:** + **Build Personas & Conduct Customer Research ** : Develop detailed customer personas and conduct in-depth...to measure value delivered. + **Define, Measure, and Report CX KPIs** : Establish and track CX -related… more
- CVS Health (Richardson, TX)
- …features and stories for current and future products based on consumer insights, research , business goals, and Customer Experience ( CX ) needs. + Develops testing ... and every day. **Position Summary** CVS Health is seeking a dynamic and detail-oriented Senior Process Architect to join our HR Technology team. This hybrid role is… more
- UKG (Austin, TX)
- …clear, actionable insights for leadership and business partners. Journey Mapping & CX Research Support customer journey mapping workshops and document end-to-end ... Overview We are seeking a data-driven, customer-obsessed Principal Customer Experience ( CX ) Analyst to join our newly formed Customer Experience Intelligence team.… more
- Coinbase (Austin, TX)
- …of their tests. * *Test Environment Stability:* Collaborate with platform, infrastructure, CX , consumer, and SRE teams to ensure that test environments are stable, ... scalable, and accurately reflect production conditions. * *Technology Exploration:* Research and evaluate emerging testing technologies (web, mobile, AI/ML, backend)… more
- Concentrix (Austin, TX)
- …at Concentrix. A leading global solutions company that reimagines everything CX through strategy, talent, and technology. We combine human-centered design, powerful ... data, and strong tech to accelerate CX transformation at scale. You will be surrounded by...you will deliver strategic consulting, design, advisory services, market research , and contact center analytics that deliver insights to… more