- CVS Health (Austin, TX)
- …with account executives to resolve any member or plan sponsor complaints . + Communicates professionally and empathetically with various members in response ... to their complaints . + Works regularly within QuickBase, particularly as it relates to claims. + Possesses a knowledge of plan sponsor nuances, performance… more
- Guardian Life (Austin, TX)
- …point of contact for all assigned DSOs. Respond to provider inquiries, concerns, complaints , appeals and grievances within assigned timeframes. Collaborate ... manage contracts and financial reimbursement rates with DSOs + Make presentations to senior -level management of DSOs + Identify and report to leadership team on… more