- Coinbase (Austin, TX)
- …globally--across Consumer and Compliance operations. We're seeking a data-driven, operationally minded Senior Manager , CX Consumer Analytics to lead ... a team of analytics engineers in service of our Consumer CX operations, including Core, Social, and Specialty Operations support. This leader will be responsible… more
- Brink's (Coppell, TX)
- …and report progress to senior leadership. . Stakeholder Engagement . Partner with CX , Ops, IT, HR, Risk, Shared Service, Legal, and external vendors to align on ... opportunity to participate and grow. Job Description The Customer Experience Project Manager is a strategic facilitator and coordinator of multiple IT and customer… more
- Coinbase (Austin, TX)
- …leaders. * Drive contractual standardization in partnership with Sourcing, ensuring that CX vendor contracts evolve with business requirements. Act as the central ... CX point of contact for BPO contract management. *...skills, with experience meeting with and presenting information to senior leadership * Proficient in MS Office / G… more
- NRG Energy, Inc. (TX)
- …and data file management to support the CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross section of ... LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience ( CX ) will...the organization to ensure we understand consumer perception and deliver a customer-centric experience in alignment… more
- Coinbase (Austin, TX)
- …and grow a team of analytics engineers who will work closely with finance, CX , HR, compliance and data science teams. * *Architect and lead core data modeling ... times. * *Develop deep domain expertise: *Ensure your team deeply understands finance, CX , HR, compliance and product data, building targeted data marts and tools… more
- Coinbase (Austin, TX)
- …growing Enterprise Applications team is looking for an experienced Enterprise Product Manager (supporting our CX organization) who is passionate about ... partners across many teams at Coinbase including, Product, Engineering, CX , Compliance, and Security. You will develop user personas...value for internal partners. You will report to a Senior Product Manager on a team of… more
- Coinbase (Austin, TX)
- …is expected and fully supported. The Compliance team within Customer Experience ( CX ) is responsible for developing and delivering best in class support across ... vendor partners or overall performance and the quality. * Coordinate with senior management and provide insights for process improvement. * Communicate effectively… more
- PNC (Dallas, TX)
- …on a regular basis. Some responsibilities may be performed remotely, at the manager 's discretion. We are a diverse group of researchers, designers, strategists, and ... you: * Have a background in market / user research, service design, CX /UX design, technology or social sciences, experience in workshop facilitation, and believe in… more
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