• Service Desk Analyst…

    Insight Global (Dallas, TX)
    Job Description Insight Global is looking for a Service Desk Analyst to join one of our largest federal clients. Daily work will be fully remote, but the ... when classifying, prioritizing, and escalating incidents. This is a night position working 7 pm CST - 7 am...Skills and Requirements At least 1-3 years of prior Service Desk experience working with incident ticketing… more
    Insight Global (05/24/25)
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  • Help Desk Analyst - Tier 1…

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in operational… more
    ASM Research, An Accenture Federal Services Company (04/22/25)
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