- CompuCom (Austin, TX)
- …for a Service Desk Technician to join our team. Our Service Desk Support Agents coordinate, diagnose, and troubleshoot incoming employee calls ... industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network services… more
- McAfee, Inc. (Frisco, TX)
- …Do you want to be part of a new in-house team of troubleshooting customer service support agents to transform the Customer Experience Lab as we optimize the ... this may be the role for you. As a Support Expert with the Customer Experience Lab at McAfee,...to stakeholders at all levels, ensuring understanding, engagement, and support + Troubleshoot complex issues, identify root cause, and… more
- Robert Half Technology (Sugar Land, TX)
- …IT systems, applications, and best practices. Requirements + 1-3 years of experience in a service desk or IT support role. + Strong understanding of Windows ... Description We are currently seeking a proactive and customer-focused Service Desk Analyst to join our team....systems and services, with a strong focus on customer service , incident resolution, and IT support best… more
- Insight Global (Dallas, TX)
- …Must haves: High School Diploma or equivalent. 1-3 years of successful work with Service Desk or HelpDesk Support Customer First Mindset and Collaborative ... This position is responsible for providing technical and operational support to our Clinician Network (Providers) and internal employee...with all end users. This role will report to Service Desk Supervisor What will you do?… more
- Insight Global (Dallas, TX)
- …Privacy Policy: https://insightglobal.com/workforce-privacy-policy/ . Skills and Requirements -2+ years of service desk phone support experience -Experience ... industry is looking for a team of Tier 1 Service Desk Specialists to join their team...Dallas. Responsibilities include but are not limited to: -Phone support -Password resets -General end users support … more
- GovCIO (El Paso, TX)
- **Overview** GovCIO is hiring a Service Desk Analyst to support customers at ARPA-H. **Responsibilities** Provide program support as a Service ... Desk Technician supporting ARPA-H. Deliver excellent customer service and quick resolution of technical issues for customer via chat, email, and deskside … more
- Fotona (Irving, TX)
- … Department providing support for our customers around the US. The Service Desk Agent will receive, screen, respond to, and distribute customer requests ... as well as other internal teams. Ideal candidates will have customer technical support or service desk experience. This person will succeed in the role by… more
- EPS Corporation (Randolph Air Force Base, TX)
- …to streamline and enhance Tier I/II service delivery. Operate the service desk and desk side support in order to respond to problems and ... inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving computers, desktop… more
- EPS Corporation (Randolph Air Force Base, TX)
- …to streamline and enhance Tier I/II service delivery. Operate the service desk and desk side support in order to respond to problems and ... inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be proficient in resolving computers, desktop… more
- CACI International (San Antonio, TX)
- …years of experience using with Cerner Millenium/MHS Genesis + Demonstrated knowledge of Service Desk support methodology + Relevant technical certifications ... Support Analyst who is responsible for providing second level service and support on supported MHS Applications to meet or exceed contract service… more