- Amazon (Austin, TX)
- Description We are seeking an experienced Service Desk Manager to lead our Enterprise IT Service Desk . This critical role oversees the day-to-day ... operations, including managing a team of Service Desk Analysts, driving process improvements, and aligning the support strategy with broader IT and business… more
- GovCIO (Austin, TX)
- **Overview** GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver exceptional first-tier technical support to our nation's Veterans. to ... $47,500.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/7222/associate- service - desk - technician -%e2%80%93-tier-i-%28sca shift-1%29/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_… more
- CompuCom (Austin, TX)
- …that Act Like an Owner, Do the Right Thing, and Have Fun Doing It! We're looking for a Service Desk Technician to join our team. Our Service Desk ... clients and industries. They are the first point of contact for all service requests needing support for technical/IT issues involving desktop, laptop or network… more
- GovCIO (El Paso, TX)
- …to support customers at ARPA-H. **Responsibilities** Provide program support as a Service Desk Technician supporting ARPA-H. Deliver excellent customer ... USD $59,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/2852/ service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-TX-El Paso_ **ID** _2023-2852_ **Category**… more
- Sam Houston State University (Huntsville, TX)
- …Associates degree in a related field. One year of experience in a related field. Working technical knowledge of network protocols, operating systems (Windows and ... MacOS) and standards, including multimedia systems (eg, Crestron, Extron, or Polycom), productivity software such as Microsoft office, and printers, is required. Certifications may be required by the department. Preferred experience working in higher… more
- IHG (San Antonio, TX)
- …essential. + Experience - ideally, you'll have spent at least one year in a front desk or guest service position. + Strength - sometimes you'll need to lift, ... walk into a genuinely memorable experience. As a Front Desk Agent, you'll not only be the person they...would be great, but not essential. + Literate and tech -savvy - you'll need a good grasp of reading,… more
- Indorama Ventures (Dayton, TX)
- …behalf of call center agents, functioning as an essential component of the Service Desk to facilitate effective communication and issue resolution. * ... equal opportunities for all. **What we're looking for:** The technician provides daily IT onsite support for offices and...and app lifecycle (policy, compliance, Win32 packaging, Autopilot). * Service desk and ticketing: Operates within our… more
- Robert Half Technology (Spring, TX)
- Description We are seeking a friendly and dependable Help Desk Technician to serve as the first point of contact for technical support. The ideal candidate will ... and application setup + Log, track, and resolve help desk tickets according to service level agreements (SLAs) + Install and configure workstations, software,… more
- TEKsystems (Dallas, TX)
- …as an escalation point for advanced or difficult help requests. * Build rapport with service desk customers. * Escalate problems (when required) to the Team Lead ... Description The role of the On Site Support Technician is to ensure proper computer operation so...and Management. * Record, track, and document the service desk request problem-solving process, including all… more
- Pep Boys (Pearland, TX)
- …engagement, expert product and service knowledge, follow-up, and follow through at the service desk , on the sales floor, and at the register. Duties & ... trust, understanding needs, communicating processes and timelines, and selling parts and service that make the customer's car run at peak efficiency; adheres to… more