- Keurig Dr Pepper (Irving, TX)
- …Excellence, ensuring top performance in equipment reliability measured by safety, quality, customer fill rate, OEE2, and downtime. The SME will develop the KDP ... This role bridges engineering and manufacturing teams and reports to the Senior Director of Technical, Maintenance, and Reliability Excellence. What you will… more
- Honeywell (Houston, TX)
- …customer retention, innovation and brand perception. Your expertise and leadership in customer support management contribute to the organization's success ... accounts. This position will interact with various levels of management and will have great visibility both internally and...KEY RESPONSIBILITIES: + Work closely with the team of customer support professionals + Develop and implement… more
- Amazon (Dallas, TX)
- …roadmap and long-term direction for a program that is the flywheel for customer change management , by different customer persona's/industries/verticals. * ... define a vision, roadmap and long-term direction for our customer facing change management program. * Work...Work with key stakeholders across AWS to improve the customer experience and develop mechanisms that support … more
- McAfee, Inc. (Frisco, TX)
- …customer and expert experience feedback loop? We're bringing a team of troubleshooting customer service support agents in-house to transform the Customer ... team, fostering a culture of excellence, continuous improvement, and customer -centricity + Provide guidance and support to...support type role + Strong leadership and team management skills, with ability to inspire and guide diverse… more
- PNC (Dallas, TX)
- …business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. **Qualifications** Successful candidates ... responsibilities can be performed remotely. Additional locations may be considered. Sr . Data Center Network Engineer with experience in design, implementation and… more
- Amazon (Dallas, TX)
- …solutions that optimize the delivery of customer business outcomes. SMPs support customer relationship management while enabling sellers to lead ... sales activity ensuring customer satisfaction for a defined set of customers and...removing roadblocks, and ensuring teams have the tools and support to achieve their goals. Your experience gained within… more
- Amazon (Dallas, TX)
- …the entire products' lifecycle (from product development, to deployment, to support & service), embodying Amazon's leadership principle: Customer Obsession. ... the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr...support of a business objective, and includes the management of contractors and vendors. - You will own… more
- HashiCorp (Austin, TX)
- …with the guidance of more senior team members. * Effectively triage customer support tickets and understand the difficulty of tickets being submitted * ... Support & Services organization and advocate for customer satisfaction and success. The Sr . ...article per month. * Meet performance goals set by management for ticket closure per month, SLA, and CSAT.… more
- Houston Methodist (Houston, TX)
- At Houston Methodist, the Senior Application Analyst position is responsible for expert level support and configuration of assigned applications. The position ... customers and junior analysts with the operation and administration of systems. The Sr . Application Analyst trains and mentors more junior analysts. The Sr .… more
- KBR (Houston, TX)
- …win plans, solution documentation, key strengths statements + Brief capture status to senior management at specified milestones in the capture process, when ... Title: Capture Manager (Director/ Sr Director) BELONG. CONNECT. GROW. with KBR! At...locations. Responsibilities: + Capture ownership of assigned opportunities in support of the Science & Space Business Unit +… more
