• Senior Solution Architect- Customer…

    Concentrix (Austin, TX)
    Job Title: Senior Solution Architect- Customer Experience - CX Solutioning Job Description We're Concentrix. The intelligent transformation partner. ... leading technology and insights to modernize and simplify the customer experience . Within our professional services team,...communication channels such as Voice (IVR), Messaging/Chat (Omni), user experience design and CX best practices +… more
    Concentrix (06/05/25)
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  • Sr . Customer Experience…

    Amazon (Houston, TX)
    …and recommend new approaches, policies, and procedures for continuous improvement. Own the Customer Experience ( CX ) Intake Mechanism to help GDSP builders ... the Private Pricing Programs and Experiences (3PX) team. The Senior Design Strategist, 3PX will partner with UX researchers,...B2C settings with a proven ability to document the customer experience to identify gaps and opportunities,… more
    Amazon (06/05/25)
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  • Sr . Ops Engineer, MSP CX -DR

    Amazon (Dallas, TX)
    …on the future today, consider joining Mechatronics & Sustainable Packaging Customer Experience Org. In the position of Sr . Ops Engineer Deployment & Ramp, ... newly constructed sites and operational fulfillment centers. As a Sr . Ops Engineer, your primary role is to own...status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team… more
    Amazon (06/05/25)
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  • Senior Manager, Research & Customer…

    NRG Energy, Inc. (TX)
    …Instagram, LinkedIn and X. **Job description** The Senior Manager, Research & Customer Experience ( CX ) will be responsible for research, analysis, ... **Responsibilities** + Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play a role… more
    NRG Energy, Inc. (05/13/25)
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  • Sr . Data Engineer, Amazon Customer…

    Amazon (Austin, TX)
    …builds Amazon's flagship suite of VoC products, connecting internal employees with their customer experience ( CX ) data and insights. We leverage ... every day to make every important aspect of the customer experience a little bit better." -...generative artificial intelligence (GenAI) to transform billions of unique customer interactions into simple and actionable CX … more
    Amazon (05/30/25)
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  • Operations Engineer, Deployment & Ramp,…

    Amazon (Fort Worth, TX)
    …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description In the Mechatronics & Sustainable Packaging Customer Experience organization, we have the unique role and privilege to work backwards from our … more
    Amazon (06/03/25)
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  • Sr . Operations Engineer, Robotics

    Amazon (Dallas, TX)
    …are aligned on program status. About the team The Mechatronics & Sustainable Packaging Customer Experience (MSP CX ) team works backwards from Internal ... Description As a Sr . Operations Engineer, you will lead and manage...Brownfield and Greenfield Sites globally, maximizing solutions readiness and customer satisfaction. MSP CX maintains unified accountability… more
    Amazon (04/22/25)
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  • Sr . Analyst

    Verint Systems, Inc. (Austin, TX)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... Learn more at www.verint.com. **Overview of Job Function:** The Sr . Client Analyst is responsible for survey design, data...a team member and team leader + Voice of Customer / CX experience with multiple types… more
    Verint Systems, Inc. (05/23/25)
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  • Sr . Solution Architect- AI

    Verint Systems, Inc. (Austin, TX)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... more at www.verint.com . **Overview of Job Function:** The Sr . Solution Architect- AI plays a critical role in...will include aligning Verint Da Vinci AI and Verint CX Automation technologies with customers' business objectives. This role… more
    Verint Systems, Inc. (04/17/25)
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  • Sr . Manager Public Relations

    Verint Systems, Inc. (Austin, TX)
    …is the core of every global brand. Our mission is to help organizations elevate Customer Experience ( CX ) and increase workforce productivity by delivering ... **Overview of Job Function:** We are looking for an Sr . Manager Public Relations to help expand and execute...business partners to cultivate relationships and engagement around Verint's CX Automation and AI Business Outcomes, Now TM vision… more
    Verint Systems, Inc. (04/26/25)
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