- AVEVA (Houston, TX)
- …new technical challenges and opportunities to make a real impact. As a senior technical support engineer , you'll troubleshoot complex issues, guide ... - You will do:** * Coverage of and response to live inbound technical support cases * Ability to handle the more complex and advanced cases and… more
- Wolters Kluwer (Dallas, TX)
- ** Senior Customer Services Technical Specialist ( Senior Support Software Engineer ) - Hybrid R0050712 | CPESG | Enablon EHS - North America | Wolters ... is seeking a ** Senior Customer Services Technical Specialist ( Senior Support Software Engineer ) to join our Sustainment team** . This senior… more
- Palo Alto Networks (Plano, TX)
- …Cloud Security Engineer + Certified Kubernetes Administrator/Specialist **The Team** Our technical support team is critical to our success and mission. As ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- AVEVA (Houston, TX)
- …**Employment Type:** Full Time - Permanent **The job** The Principal Technical Support Engineer role represents a senior -level technical competency ... of AVEVA System Platform products. As such, Principal Technical Support Engineer is responsible... will expand their knowledge via working with other senior -level 2 Customer Support Engineers. **Key responsibilities**… more
- IBM (Austin, TX)
- … real-world applications across enterprise systems. You'll work closely with engineering, support , and senior developers to ensure AI models are robust, ... and to focus on innovation that matters, is all support by our growth minded culture as we continue...and help optimize company performance. This is a hands-on technical role ideal for someone passionate about AI and… more
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