- AVEVA (Houston, TX)
- …new technical challenges and opportunities to make a real impact. As a senior technical support engineer , you'll troubleshoot complex issues, guide ... - You will do:** * Coverage of and response to live inbound technical support cases * Ability to handle the more complex and advanced cases and… more
- Wolters Kluwer (Dallas, TX)
- ** Senior Customer Services Technical Specialist ( Senior Support Software Engineer ) - Hybrid R0050712 | CPESG | Enablon EHS - North America | Wolters ... is seeking a ** Senior Customer Services Technical Specialist ( Senior Support Software Engineer ) to join our Sustainment team** . This senior… more
- Palo Alto Networks (Plano, TX)
- …Cloud Security Engineer + Certified Kubernetes Administrator/Specialist **The Team** Our technical support team is critical to our success and mission. As ... fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting, ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and standard methodologies to customers ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- AVEVA (Houston, TX)
- …**Employment Type:** Full Time - Permanent **The job** The Principal Technical Support Engineer role represents a senior -level technical competency ... of AVEVA System Platform products. As such, Principal Technical Support Engineer is responsible... will expand their knowledge via working with other senior -level 2 Customer Support Engineers. **Key responsibilities**… more
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