- Palo Alto Networks (Plano, TX)
- …is to create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our ... in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer + Proficiency with Windows… more
- Palo Alto Networks (Plano, TX)
- …experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer in Cybersecurity ... XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and managing escalations, phone… more
- Wolters Kluwer (Dallas, TX)
- ** Senior Customer Services Technical Specialist ( Senior Support Software Engineer ) - Hybrid R0050712 | CPESG | Enablon EHS - North America | Wolters ... is seeking a ** Senior Customer Services Technical Specialist ( Senior Support Software Engineer ) to join our Sustainment team** . This senior… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Broadcom (Plano, TX)
- …which they will be supporting. In the case of a new hire or product reassignment, the Senior Support Engineer will be expected to make use of their previous ... **Job Description:** This position is responsible for providing mainframe technical support . This support includes...to expedite their proficiency to the level of a Senior Support Engineer . **Skills &… more
- Fujifilm (Austin, TX)
- **Position Overview** The Technical Support Engineer , MI - II (Tier II) handles remote technical support across our product lines for HCUS customers. ... across our Synapse products, and the ability to support more complex issues. This engineer must...escalation process to move cases to the next level engineer . + Strictly follows the Technical Assistance… more
- NextEra Energy (Houston, TX)
- …Experience:** + Working experience as a technical project manager or operations support engineer on a variety of small-to-medium scale projects + Strong ... ** Sr PGD Engineer - Operations Support (Flare/VAM projects)**...important impact on major company programs * Acts as technical liaison to individuals within and outside the organization… more