- Palo Alto Networks (Plano, TX)
- …is to create an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our ... in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer + Proficiency with Windows… more
- Fujifilm (Austin, TX)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product ... on more complex issue and is the second level support across our Synapse products. This engineer ...and other team members when working on more complex technical issues. + Effectively documents cases throughout the process… more
- Caterpillar, Inc. (Irving, TX)
- …so we can all enjoy living in it. Caterpillar Inc. seeks Senior Digital Technical Support Engineer at its facility located at 5205 NO'Connor Boulevard, ... position should apply via www.caterpillar.com/careers , search **[ Senior Digital Technical Support Engineer / Reference # -** **R0000311679** **]** .… more
- Rocket Software (Austin, TX)
- …a company where people truly BELIEVE in what they're doing!** **Job Description Summary:** The Senior Technical Support Engineer provides technical ... support , development and enhancement of Rocket products. The Engineer will troubleshoot reported symptoms to aid in the...team lead **Qualifications:** + 8+ years of experience in technical support or similar role with deep… more
- Applied Materials (Dallas, TX)
- …leading global company. Visit our Careers website to learn more about careers at Applied. ** Technical Support Engineer (TSE)** TSEs provide technical ... analysis and support FSO repair activities through escalation closure. + Support multiple technical escalations, resolve with focus on time to resolution… more
- Palo Alto Networks (Plano, TX)
- …experience in at least one customer-facing technical support position as Senior Support Engineer or as Escalations Engineer in Cybersecurity ... XSOAR support team, you will serve our customer base providing technical support , by answering incoming support inquiries and managing escalations, phone… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
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