- Cognizant (Austin, TX)
- …to be considered. We look forward to reviewing your application! The OneDrive Support Advocate serves as the final escalation point for complex sync-related ... handling customer PII and sensitive data. **Qualifications:** Proven experience in technical support or escalation roles, preferably within Microsoft OneDrive or… more
- Cisco (Austin, TX)
- …efforts through customer feedback and technical insights + Represent the support function in cross-functional meetings and customer engagements + Contribute ... and technical excellence + Timely interaction with customers and internal teams requesting support via online-chat, email and phone + Active participation in 24x7 … more
- Insight Global (Fort Worth, TX)
- …data pipelines, testing, reporting, and maintaining solutions. Additionally, the Jr. Data Engineer will support escalation tasks, contribute to system ... employers in the US is seeking a Jr. Data Engineer to join their expanding team. The Jr. Data... to join their expanding team. The Jr. Data Engineer will play a crucial role in understanding business… more
- Palo Alto Networks (Dallas, TX)
- …from out of box thinking and technical insight. The ideal Principal Engineering Escalation Engineer will bring a mix of customer management and broad/deep ... the starting points for success in this role. **Your Impact** This Engineering Escalation role is positioned to intercept and assist or drive technical escalations… more
- Capital One (Austin, TX)
- Senior Associate, L2 Support Engineer (Databolt) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized ... these same needs going forward. As an Senior Associate, Support Engineer , you will be a cornerstone...and problem management. You will serve as a specialized escalation point, taking ownership of complex customer issues that… more
- Fujifilm (Austin, TX)
- **Position Overview** The Senior Technical Support Engineer , MI - I (Tier 1) provides highly visible remote technical support across our product lines for ... on more complex issue and is the second level support across our Synapse products. This engineer ...issue. + Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner,… more
- Meta (Austin, TX)
- …of our team members and vendor field workforces. **Required Skills:** Network Engineer , Operations and Support Responsibilities: 1. Incident Response: Drive work ... Global Operations." Each group has global scope across the lifecycle of support .The ENS Operations Team exists "to operate the world's most available, efficient,… more
- Fujitsu (Richardson, TX)
- …information, please visit https://1finity.com/?utm\_source=li&utm\_medium=soc . Req ID:16443 **Radio Product Support Engineer III** **Job Description:** We are ... seeking a highly skilled Radio Product Support Engineer with expertise in wireless mobile...documents. + Serve as the highest level of technical support escalation , handling complex issues and providing… more
- Survitec Group Limited (Pasadena, TX)
- …Service Management team across the globe and are recruiting for an experienced Deskside Support Engineer to support our global infrastructure. Aligned to ... Vacancy Title: Senior Deskside Engineer - Houston Vacancy Location: Houston, Texas, US Engagement Type: Permanent, Full-Time Your Company Survitec are the world's… more
- Futurex (Bulverde, TX)
- Position Overview: We are seeking a Senior Cloud Support Engineer to join our dynamic team. In this role, you will leverage your technical expertise to ... is the perfect role for you. Key Responsibilities: + Technical Troubleshooting and Support : + Provide advanced troubleshooting and technical support for customer… more