• Technical Customer Experience…

    Nutanix (Houston, TX)
    …with Heart.** **The Opportunity** Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion ... desired outcomes. **What You Will Bring** + 8-12 years of experience in customer -facing technical roles, demonstrating credibility with mid-senior level… more
    Nutanix (09/27/25)
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  • Senior Customer Service Technical…

    Wolters Kluwer (Houston, TX)
    …escalation point, and mentor-driving continuous improvement in customer experience , internal processes, and cross-functional collaboration. Your technical ... of connecting with colleagues. You will report to the Manager , Technical Customer Service, CP...or related field (Master's preferred). + 7+ years of experience in enterprise technical support, customer… more
    Wolters Kluwer (09/10/25)
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  • Technical Customer Operations…

    CyrusOne (Houston, TX)
    The Technical Customer Operations Manager will play a critical role in ensuring operational alignment and clear communication between our company and our ... customer expectations. **Qualifications:** + Minimum 5+ years of experience in data center operations or technical ...of experience in data center operations or technical customer -facing roles, preferably within the data… more
    CyrusOne (09/16/25)
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  • Manager , Technical Customer…

    Palo Alto Networks (Plano, TX)
    …providing actionable feedback and mentorship to help team members exceed expectations Technical Oversight and Customer Engagement: + Support engineers in solving ... and prediction models **Your Experience :** Leadership and Management: + 8+ years in technical support, with at least 3 years experience in a management OR… more
    Palo Alto Networks (08/08/25)
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  • Technical Program Manager , Amazon Q…

    Amazon (Austin, TX)
    …initiatives that span delivery, product, and GTM teams to improve overall customer experience * Influence product roadmaps based on insights from ... emerging Generative and Agentic AI technologies to radically change customer 's experience in seeding and scaling our...the AWS cloud. Basic Qualifications - 5+ years of technical product or program management experience -… more
    Amazon (07/29/25)
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  • Sr. Technical Program Manager…

    Amazon (Austin, TX)
    Description Amazon Customer Service is looking for an experienced Senior Technical Program Manager (Sr. TPM) to lead the development of self-service support ... programs that eliminate the need for transporters to contact Customer Service (CS) when encountering delivery defects. The Shipping...4. 401(k) Plan Basic Qualifications - 5+ years of technical product or program management experience -… more
    Amazon (07/31/25)
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  • Content Manager OnDemand Technical…

    IBM (Austin, TX)
    …reports and other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand. Successful candidates will ... contributing to department goals, and attaining organizational objectives through high customer satisfaction. Content Manager OnDemand is a critical component… more
    IBM (09/04/25)
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  • Technical Program Manager - AI First…

    Microsoft Corporation (Austin, TX)
    …career growth at the intersection of AI, product management, and customer experience . * Develop deep business acumen and technical expertise in AI ... With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to… more
    Microsoft Corporation (10/03/25)
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  • Technical Services Manager

    Enviri Corporation (Pasadena, TX)
    …be cross-trained into different roles Under the general guidance of the Service Center General Manager , the Technical Services Manager will lead a team of ... manner. They will also be responsible for driving superior customer satisfaction with adherence to customer SLAs...well as account retention, at their service center. The Technical Services Manager should have an understanding… more
    Enviri Corporation (09/26/25)
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  • Technical Manager - Salesforce…

    Toyota (Plano, TX)
    …move people beyond what's possible. At TFS, you will help create best-in-class customer experience in an innovative, collaborative environment. To save time ... at this time. **Who We're Looking For** As the ** Technical Manager - Salesforce Marketing Cloud** for...including product management, design, quality assurance, and operations + Technical experience with: Mongo DB, Kubernetes, React… more
    Toyota (08/20/25)
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