- Palo Alto Networks (Plano, TX)
- …as needed (often, in high pressure situations). **Your Impact** + Provide Technical Support to customers and partners + Provide configurations, troubleshooting, ... manner + Provide fault isolation and root cause analysis for technical issues + Publish Technical Support Bulletins and other technical documentation… more
- Microsoft Corporation (Irving, TX)
- …from occurring and achieving more from their Microsoft investment. For the Principal Technical Support Advisor role, we are looking for an individual who ... Mindset is a proactive, collaborative, and customer-centric approach adopted by technical support teams to anticipate, prevent, and mitigate cybersecurity… more
- Palo Alto Networks (Plano, TX)
- …an environment where we all win with precision. **Your Career** As a Senior Technical Support Engineer, you will engage directly with our valued customers to ... technical assistance even in high-pressure situations. **Your Impact** + Offer technical support to customers and partners + Effectively manage support … more
- IBM (Austin, TX)
- …reports and other data. This role specializes in performing and enabling technical support for IBM Content Manager OnDemand. Successful candidates will ... provide technical support assistance to customers using problem determination / problem source identification skills. They will utilize technical and… more
- IBM (Austin, TX)
- …of data, and data governance. This role specializes in performing and enabling technical support for IBM InfoSphere Optim. Successful candidates will provide ... technical support assistance to customers using problem determination / problem source identification skills. They will utilize technical and negotiation… more
- Palo Alto Networks (Plano, TX)
- …Utilize fault isolation and root cause analysis skills to provide post-sales technical support , configuration, troubleshooting, and industry best practices to ... to improve overall software and hardware quality per release cycle + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Luminator Technology Group (Plano, TX)
- …over 85 countries and nearly 1,000 employees worldwide. We're searching for a Senior Technical Support Engineer to join our growing Customer Experience team and ... key role in driving our vision forward. What You'll Do: The Senior Technical Support Engineer serves as a subject matter expert (SME) for Luminator Technology… more
- AVEVA (Houston, TX)
- … challenges and opportunities to make a real impact. As a senior technical support engineer, you'll troubleshoot complex issues, guide junior engineers, and ... - You will do:** * Coverage of and response to live inbound technical support cases * Ability to handle the more complex and advanced cases and… more
- Palo Alto Networks (Plano, TX)
- …SDWAN support team, you will serve our customer base by providing technical support , by answering incoming support inquiries and managing escalations, ... soft skills, and enable process and tools knowledge for readiness + Author Technical Support Bulletins and technical documentation in the Knowledge Base for… more
- Concentrix (Austin, TX)
- Job Title: Technical Support Representative (Remote) Job Description The Technical Support Representative (Remote) works from home and interfaces with ... ongoing basis. Military veterans are encouraged to apply.) **JOB DESCRIPTION** The Technical Support / Customer Service Representative (Remote) works from home… more
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