- JPMorgan Chase (Plano, TX)
- …and refine technology operations, impacting the core of our business services. As a Technology Support Lead in Corporate Sector Technology , you will ... business and technology stakeholders, actively participating from incident resolution to service restoration + Lead ... resolution to service restoration + Lead incident , problem, and change management in support … more
- JPMorgan Chase (Houston, TX)
- …+ Drive a culture that reduces repeat incidents through shared learning + Support incident reviews to identify thematic root causes, impacts, and actions, ... us transform how customers interact with their bank. **Job Summary:** As a Major Incident Manager in the International Consumer Bank, you will play a key role in… more
- Pegasystems (Irving, TX)
- Incident Duty Manager, Technical Support Job... Incident Management & Response** + Serve as Incident Shift Lead for all major incidents ... Coordinate with technical teams to aid swift resolution + Provide guidance on incident progress + Collaborate with Support Management **Handover & Continuity… more
- Citigroup (Irving, TX)
- …(SOC) Incident Response Team seeks a highly skilled and experienced incident response practitioner to support critical efforts aimed at protecting Citi ... that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals...no two days will be the same. **Responsibilities** + Lead and/or support in-depth triage and investigations… more
- Citigroup (Irving, TX)
- …(SOC) Incident Response Team seeks a highly skilled and experienced incident response hands-on practitioner to support and execute critical efforts aimed ... approach any failures as opportunities for learning and improvement. **Responsibilities** + Lead and/or support in-depth triage and investigations of BAU, and… more
- Highmark Health (Austin, TX)
- …correlation and tracking, threat analysis, and direct system remediation) tasks to support deployable Incident Response Teams (IRTs). (10%) + Receive and ... **LICENSES or CERTIFICATIONS** **Required** + None **Preferred** + Cyber Incident /Security Certifications + Information Technology Infrastructure Library (ITIL),… more
- Capgemini (Austin, TX)
- …meetings; * Own send-to-end outage and business notifications; * Provides technical & non-technical support for Major Incident response Teams; * Acts as SME for ... **Job Title:** Major Incident Manager - Major Incident Manager...that stakeholder resources are appropriately identified and coached; * Support of continuous service improvement is an pivotal element… more
- Deloitte (Dallas, TX)
- …involves supporting our client teams in defining, delivering and improving their Cyber Incident Response program to be able to support client's Readiness, ... Manager - Cyber Incident Response Deloitte's Cyber Services help our clients...practice helps organizations with the management of information and technology risks by delivering end-to-end solutions using proven methodologies… more
- Google (Austin, TX)
- …review process. + Co-ordinate remediation actions in the customer's environment post- incident by working with frontline Technical Support Engineers. Information ... Senior Customer Reliability Engineer, Reliability Incident Management _corporate_fare_ Google _place_ New York, NY, USA; Austin, TX, USA; +2 more; +1 more **Mid**… more
- SHI (Austin, TX)
- …Home Office setup as determined by Stratascale management. Role Description + Lead and coordinate complex incident response engagements. + Conduct comprehensive ... Us** **Since 1989, SHI International Corp. has helped organizations change the world through technology . We've grown every year since, and today we're proud to be a… more