- ASM Research, An Accenture Federal Services Company (Austin, TX)
- **What is the position?** The Bilingual Tier 1 Service Desk Representative plays a significant role on a fully remote team supporting the English and Spanish ... inbound calls for NSHD. As a Tier 1 SDR, you will assist customers by answering questions, assisting them with filing a complaint or providing status updates to… more
- Methodist Health System (Celina, TX)
- **Hours of Work :** 7p - 7a **Days Of Week :** **Work Shift :** **Job Description :** **PRN Tier 1 Requirements** - One ( 1 ) shift per pay period - One ( 1 ... license to practice professional nursing in Texas * Work experience: at least 1 + years Labor & Delivery RN experience Your Job Responsibilities: Adheres to the… more
- Centre Technologies (Dallas, TX)
- …to announce we are expanding and looking to grow our team with a new Tier 1 , Help Desk Support Technician! Our Company Culture: Our diverse workforce allows ... Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the… more
- Systems Engineering Solutions Corporation (Austin, TX)
- …discipline Program Description: The contractor shall provide IT Infrastructure support services, which includes Tier 1 Help Desk, Tier 2 End User Support, ... and problem resolution for escalated issues that cannot be resolved by Tier 1 support. This role requires strong technical expertise, analytical ability, and… more
- CACI International (San Antonio, TX)
- …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS Applications. ... Tier 2 Cerner Application Support Analyst (2nd &...* * * **The Opportunity:** **CACI** is seeking a Tier 2 Application Support Analyst who is responsible for… more
- Koniag Government Services (San Antonio, TX)
- …and problem-solving for the most complex system issues, serving as the escalation point for Tier 1 and Tier 2 support teams. + Conducts in-depth performance ... operating procedures, and technical specifications. + Works independently, providing mentorship to Tier 1 and Tier 2 personnel and collaborating with other… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …Access Program (SAP) environment. + Demonstrated ability to lead ticket resolution efforts and mentor Tier 1 staff. + Interest in advancing to Tier 3 Help ... If you are looking for a career as a Tier 2 Cloud Support agent and you are interested...wide range of related disciplines. The successful applicant will: 1 . Diagnose and resolve access, connectivity, and authentication issues… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems ... of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting… more
- TEKsystems (Coppell, TX)
- …DSC HD Customer Service, Windows, MS Office, Troubleshooting Skills Help desk, Troubleshooting, Help desk support Top Skills Details Help desk,Troubleshooting,Help ... desk support Additional Skills & Qualifications DSC HD Experience Level Entry Level Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of… more
- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 years of ... experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of Active Directory… more
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