• Tier 1 Customer…

    TEKsystems (Fort Worth, TX)
    NOW HIRING REMOTE TIER 1 CUSTOMER SUPPORT **Must have previous technical help desk style experience to be considered or recent technical certificate** + ... Will take inbound calls supporting families w/ login issues and provide customer support as needed to resolve any issues + Will handle roughly 30-50 inbound… more
    TEKsystems (05/20/25)
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  • Video/AV Phone Support Tier 1

    SKC Communication Products LLC (Dallas, TX)
    …to shoulder height 50-70 lbs. Travel 0-20% Education College/Technical degree preferred Experience Tier 1 0-2 years Preferred Qualifications 1 . Great ... MAJOR RESPONSIBILITIES AND DUTIES 1 . Provide Post-Sales Technical support for... for videoconferencing and integration clients 2. Provide excellent customer service and build customer relationships 3.… more
    SKC Communication Products LLC (05/12/25)
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  • Tier 2 Cerner Application Support…

    CACI International (San Antonio, TX)
    …responsibility is to provide advanced software/systems support and to assist Application Support Tier 1 Analysts as necessary on supported MHS ... Tier 2 Cerner Application Support Analyst...communicate technical matters to a non-technical audience + Strong customer service and communications skills + Strong critical thinking… more
    CACI International (04/16/25)
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  • Implementation Specialist Tier 1

    BD (Becton, Dickinson and Company) (TX)
    …updates + Build strong, lasting customer relationships and act as a customer support resource when needed + Participate in conference calls and meetings ... of **BD Medication Management products** . Project teams are assigned to customer projects and accounts based on regional and national structures, comprising… more
    BD (Becton, Dickinson and Company) (05/18/25)
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  • AV/Video Service Tech - Tier 2

    SKC Communication Products LLC (Dallas, TX)
    Tier I Service Technician + Provide customer...Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other ... task at hand. Travel 50-90% *varies by region* QUALIFICATIONS Education College degree preferred Experience Tier 1 - 0-2 years Tier 2 - 2+ years Preferred… more
    SKC Communication Products LLC (05/12/25)
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  • Integration Tech - Tier 3

    SKC Communication Products LLC (Austin, TX)
    …Employment Status: Tier 3-Non-Exempt-Hourly Location: Varies MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician 1 . Work with Lead AV Technician to ... improvements to the installation process. 9. Provide any other support to ensure SKC operates up to standards on...Tier 2 AV Technician (All of the level 1 requirements plus) 1 . Ability to lead… more
    SKC Communication Products LLC (05/12/25)
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  • Help Desk Analyst - Tier 1 (Day)

    ASM Research, An Accenture Federal Services Company (Austin, TX)
    …Defense Army Account's ITSM team, you will be at the forefront of technical support , playing a crucial role in maintaining the efficiency of multiple SAP ERP ... be to ensure that system users experience minimal disruption and receive timely support to continue their critical operations. To do well in this role, familiarity… more
    ASM Research, An Accenture Federal Services Company (04/22/25)
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  • AV Service Tech - Tier III

    SKC Communication Products LLC (Dallas, TX)
    …staff. + Possess advanced Audio and Control systems knowledge. + Provide direction to Tier 1 technicians, delegate tasks to other team members and possess ... Tier III Service Technician Responsibilities + Provide customer service and audio-visual equipment troubleshooting and problem resolution...advanced problem solving abilities. + Provide direction to Tier 1 and Tier II… more
    SKC Communication Products LLC (05/12/25)
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  • System Administrator 0 - Tier 1

    Orion Consortium (San Antonio, TX)
    Key Responsibilities: + Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software + May coach and provide guidance to ... to identify problems, investigate causes, and recommend solutions + Provides remote support access through desktop mirroring and other remote access applications for… more
    Orion Consortium (05/01/25)
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  • Integration Tech Tier 4

    SKC Communication Products LLC (Austin, TX)
    …standards on a daily Tier 2 AV Technician (All of the level 1 requirements plus) + Ability to lead small to mid-level projects without control/Audio DSP and/or ... fosters a strong team atmosphere. MAJOR RESPONSIBILITIES AND DUTIES Tier I AV Technician + Work with Lead AV...improvements to the installation process. + Provide any other support to ensure SKC operates up to standards on… more
    SKC Communication Products LLC (05/05/25)
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