- TEKsystems (Coppell, TX)
- …require very little effort, to mid-level troubleshooting to triage and/or resolve issues. Experience: 1 -2 years of helpdesk / call center experience 1 -2 ... years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common Windows related issues Working knowledge of… more
- TEKsystems (Coppell, TX)
- …looking for candidates that have completed the A+ certification or the Google IT Support Certifications. If you have not completed the certifications but are 90% of ... the way through studies, please still apply! Pay and Benefits The pay range for this position is $16.25 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to… more
- M. C. Dean (Austin, TX)
- …Technology (IT) systems in support of the endpoint devices. The position provides Tier 1 helpdesk support . Main responsibilities include but are ... engineering, and cybersecurity industries. We are seeking a **System Administrator 1 ** to join our **Security and Electronic Systems (SES)** business Unit.… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- …and issue resolutions in the helpdesk ticketing system. * Collaborate with Tier 1 and Tier 2 support representatives to ensure seamless service ... Tier 2 Customer Service Representative to join our helpdesk team. The ideal candidate will provide expert-level ...helpdesk team. The ideal candidate will provide expert-level support to our clients, resolving the most complex issues… more
- ReSource Pro (Dallas, TX)
- …will serve as Tier 2, escalated support for issues that cannot be handled by Tier 1 level support staff. You will be responsible for support of ... of tickets, and provide resolution of issues + Perform Tier 2 assistance to other help desk staff to...tasks, and other activities currently being performed by the helpdesk , server, and network teams offshore + Support… more
- SAS Shoemakers (San Antonio, TX)
- …+ Troubleshoot issues with voice, data, applications, and anything else at a Level 1 tier . + Customer Service experience is required + Computer hardware ... footwear. Position SAS has an opening for a Desktop Support Technician. The Desktop Support Technician will...maintaining all IT-related equipment. The primary duties include taking helpdesk phone calls and tickets from end users and… more
- The City of Houston (Houston, TX)
- …escalated calls from Customer Service Representatives I and II (English and Spanish Helpdesk ). + Monitors customer accounts and research data to resolve problems. + ... This is an Administration & Regulatory Affairs (ARA) position at the Tier II Level. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENT: Requires a high school diploma… more