- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Part-Time (Weekend Day Shift)** **Category:** Service Desk / End User Services **Main location:** United States, ... Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The… more
- Centre Technologies (Dallas, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician! Our Company Culture: Our diverse workforce ... reports to immediate supervisor and or Project Manager (if so assigned) + Help turn business problems into technical solutions + Manage deployment of equipment in… more
- Applied Research Associates, Inc. (San Antonio, TX)
- …If you are looking for a career as a Tier 2 Cloud Support agent and you...Tier 1 staff. + Interest in advancing to Tier 3 Help Desk role ... long-term supportability through documentation, scripting, and adherence to escalation protocols. ** Tier 2 Cloud Support Position Requirements:** + **Must be… more
- TEKsystems (Austin, TX)
- …troubleshooting skills to support internal users via phone and chat. Key Responsibilities: + Provide Tier 1 and Tier 2 support for desktops, laptops, mobile ... Job Title: Service Desk Analyst Location: Austin, TX 78758 Schedule: Monday-Friday,...Schedule: Monday-Friday, 7:00 AM-3:30 PM (Hybrid: 3 days onsite, 2 days remote after 90 days) Approximate Start Date:… more
- TEKsystems (Coppell, TX)
- …of helpdesk / call center experience 1- 2 years of experience working with " help desk ticketing tools" ie Service Now Experience supporting Work from Home ... AREA. THE POSITION REQUIRES YOU TO BE IN OFFICE 2 DAYS A WEEK. Description: The Service Desk...17, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage… more
- COMSO, Inc (San Antonio, TX)
- …devices, mobile devices, etc. + Provides Tier 1 ( Help Desk ) and Tier 2 and Tier 3(Escalation) problem identification, diagnosis and resolution ... and using IT systems (U) Provide Tier 1 ( Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems + Perform… more
- AccentCare, Inc. (Sugar Land, TX)
- …365, Teams, OneDrive, and secure remote access. + Triage and resolve escalated issues from the Help Desk . + Coordinate with Tier 3 teams and field services ... calls and email communication, diagnosing problems, and performing troubleshooting activities. + Provide Tier 1 & 2 support for executives and their admins,… more
- Serco (Fort Hood, TX)
- …complex challenges, improve processes, and utilize the latest technologies to deliver top- tier products and services to our customers. The positions on this contract ... Intermediate Level Education (MEL4) program, the Support Operations Course (Phase 2 ), and have logistics experience in deployment/combat in a support operations… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Plan, install, test, and implement upgrades and patches to AIX OS. + Provides tier 2 and 3 supports for escalations from Help Desk . + Knowledge and ... experience troubleshooting Linux and Unix based systems. + Participate in on-call rotations to provide 24x7x365 infrastructure operations support. + Support infrequent after hours and weekend escalations as needed (aside from on-call rotation). + Optimize… more
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