- Cognizant (Minneapolis, MN)
- **About the role** As an AWS Connect CCaaS Technical Analyst, you will play a pivotal role working on the implementation of the AWS Connect ... you will:** + Design, develop and enhance proactive monitoring capabilities for AWS Connect CCaaS platform + Collaborate with Developers, architects and… more
- Cognizant (Austin, TX)
- …our various wellbeing programs. **Primary Responsibilities:** . Develop visual process flows for AWS Connect CCaaS support and operations . Develop ... ** CCaaS Observability Technical Writer (remote)** We...related to the monitoring, alerting and troubleshooting for this AWS Connect System. They will work with… more
- Amazon (San Francisco, CA)
- Description As a Principal Customer Success Specialist Connect within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence org, you will ... frameworks that combine strategic thinking with operational excellence and technical expertise. Working closely with the Connect ...Preferred Qualifications - AWS certifications such as AWS SAA, Connect Specialist Badge. - Experience… more
- Amazon (Atlanta, GA)
- …as AWS Summit, AWS re: Invent, etc. Participate as a leader in AWS technical communities. * Educate customers on the value proposition of AWS , and ... specialized experience to innovate for their business. The Amazon Connect Specialist Team is made up of deep CX...voice and chat for your customers and agents leveraging AWS . This is a highly technical position… more
- Amazon (New York, NY)
- …Specialist must be a seasoned Enterprise Salesperson equipped to position Amazon Connect impact drivers to technical and business stakeholders. This offering ... a leader in the Contact Center as a Service ( CCaaS ) space. This AI-powered cloud contact center delivers a...Connect . - Prepare and give business reviews to AWS senior management teams. About the team This position… more
- Amazon (Seattle, WA)
- …a detailed understanding of leveraging cloud technologies to drive customer support innovations with AWS services such as Amazon Connect . Amazon Connect is a ... of a team that is redefining the Customer Experience industry? Amazon Web Services ( AWS ) is looking for an experienced candidate to work with our largest Global… more
- Amazon (Atlanta, GA)
- …Specialist must be a seasoned Enterprise Salesperson equipped to position Amazon Connect impact drivers to technical and business stakeholders. This offering ... penetration for Amazon Connect . - Prepare and give business reviews to AWS senior management teams. About the team Diverse Experiences AWS values diverse… more
- Amazon (Arlington, VA)
- …Specialist must be a seasoned Enterprise Salesperson equipped to position Amazon Connect impact drivers to technical and business stakeholders. This offering ... a leader in the Contact Center as a Service ( CCaaS ) space. This AI-powered cloud contact center delivers a...Connect . - Prepare and give business reviews to AWS senior management teams. About the team Amazon Web… more
- Bandwidth (Raleigh, NC)
- … CCaaS /UCaaS platforms such as Zoom Phone/Contact Center, Five9, Google CCAIA, AWS Connect , NICE, Verint. + Familiarity with international voice networks and ... platforms. + + Common platforms: Avaya, Cisco SBCs (on-prem), Genesys Cloud CX ( CCaaS ), Microsoft Teams (Operator Connect & Direct Routing), Cisco WebEx (UCaaS… more
- Amazon (Austin, TX)
- …and implement best practices around migrating, building, managing and operating Amazon Connect within their AWS cloud environments. Our sales consultants will ... customers implement innovative cloud contact center solutions and solve technical problems? Would you like to do this using...public sector organizations transform their call centers to Amazon Connect and the AWS platform. As a… more