- Houston Methodist (Katy, TX)
- At Houston Methodist, the Senior Access Center Workforce Management Analyst position is responsible for analyzing staffing needs, optimizing scheduling, ... organizational results. + Acts as a liaison between the Workforce Management team and System Access...center operation to include three years in a workforce management analyst role + Experience with… more
- University of Rochester (Rochester, NY)
- …federal programs such as FMLA, DBL, PFL, etc. Effectively implements Access Center operations and related workforce management knowledge and skills to ... Provides leadership, management and support to assigned Access Center staff to ensure consistent and...to improve productivity and efficiency. + Works closely with Workforce Management team to recognize trends and… more
- AbbVie (North Chicago, IL)
- …with broad operating latitude. Responsible for effectively administering the workforce management platform within the AbbVie Complete Access (ACA) contact ... scheduling plans meet business goals and objectives. + Effectively administer the workforce management platform within the ACA contact center . + Oversees… more
- Mount Sinai Health System (New York, NY)
- …of equivalent work experience and education science, etc. + 2+ years of Workforce Management experience in a large high-volume Access Center + 2+ years ... **Job Description** The Workforce Analyst will analyze historical and real time...of Data Analysis + Knowledge of Access Center software; WFM (Genesys and/or Verint)… more
- United Airlines (Chicago, IL)
- … management , historical and real-time statistical analysis and reporting, and effective workforce management . This role is also responsible for managing and ... our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections...no one exemplifies that more than our Customer Contact Center team, who helps our customers with everything from… more
- Teleperformance USA (North Lauderdale, FL)
- **Category :** ** Workforce Management ** **About TP** **TP is a global, digital business services company. We deliver the most advanced, digitally powered ... + **Analyze the day-to-day scheduling based on client requirements to determine workforce needed to meet fluctuating call volumes and staffing demands.** + **… more
- V2X (Springfield, VA)
- …located in the National Capital Region (NCR). Support includes program management , workforce and security support services, logistics, environmental and ... occupational health, project management , operations, maintenance, repair, grounds maintenance and custodial services...Responsibilities V2X is seeking a fully qualified and experienced Workforce Support Center Manager (WSCM) to support… more
- Albany Medical Center (Albany, NY)
- …may require access to information considered sensitive to Albany Medical Center , its patients, affiliates, and partners, including but not limited to HIPAA ... Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based… more
- Albany Medical Center (Albany, NY)
- …may require access to information considered sensitive to Albany Medical Center , its patients, affiliates, and partners, including but not limited to HIPAA ... Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based… more
- Albany Medical Center (Albany, NY)
- …may require access to information considered sensitive to Albany Medical Center , its patients, affiliates, and partners, including but not limited to HIPAA ... Department/Unit: Capacity Command Logistic Center Work Shift: Night (United States of America)...information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access… more